Hotel Service Director

2 months ago


New Orleans, Louisiana, United States Jolie Full time
About Us

Jolie is a renowned establishment that prides itself on delivering exceptional service and culinary experiences. As a dedicated restaurant, we strive to create a warm and welcoming atmosphere for our guests.

Job Description

Hotel Service Director Role Summary:

We are seeking an experienced and motivated Hotel Service Director to join our team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering world-class service.

Key Responsibilities:

  • Lead the front-of-house team to ensure seamless service delivery and exceed guest expectations.
  • Develop and implement strategies to enhance the overall dining experience, focusing on quality, consistency, and innovation.
  • Maintain high standards of safety, security, sanitation, and cleanliness in the restaurant.
  • Assist with inventory management, cost control, and maintenance tasks as specified by the General Manager.
  • Perform other job-related duties as assigned, including scheduling, training, and conflict resolution.

Skill Requirements:

  • Strong interpersonal skills, including motivating, delegating, and conflict management.
  • At least one year of casual or fine dining experience, preferably in a leadership role.
  • Excellent problem-solving, organization, and time management skills.
  • Excellent guest service and hospitality skills, with a professional presentation.
  • Ability to motivate employees to work as a team to achieve high standards.
  • Excellent verbal and written communication skills.
  • Self-motivated with excellent organizational skills and attention to detail.
  • Excellent planning, organization, and follow-up skills.

Qualifications:

  • 2+ years of restaurant management experience, with at least 5 years of general restaurant experience.
  • Cocktail bar experience is required.
  • Strong leadership and conflict resolution skills.
  • Exceptional relationship-building abilities.
  • Energetic and committed to delivering world-class service.

Work Schedule:

This is a full-time position, requiring approximately 45-55 hours per week, including weekends and evenings.

Compensation and Benefits:

We offer a competitive salary range of $65,000 - $80,000 per annum, based on experience and qualifications.

Additionally, we provide:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Potential Bonuses
  • Dining Discounts

Please note that the salary range is negotiable based on experience and qualifications.

About Our Culture:

Jolie is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We value professionalism, respect, and open communication among our team members.

How to Apply:

If you are a motivated and experienced leader who is passionate about delivering exceptional service, please submit your application. We look forward to hearing from you.



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