Night Auditor

4 days ago


New Orleans, Louisiana, United States Q&C Hotel Bar New Orleans Autograph Collection Full time

Responsibilities:

  • Financial and Administrative Support: Perform additional bookkeeping, administrative, and accounting procedures as required.
  • Customer Service: Provide exceptional service to all hotel guests during their stay.
  • Reporting and Analysis: Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
  • Transaction Review: Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
  • Front Desk Support: Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.

Requirements:

  • Education: Diploma or equivalent from high school is required; some college is desired.
  • Experience: Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
  • Technical Skills: Computer proficiency is required; experience with accounting or reservation software is preferred.
  • Personal Qualities: Great communications and excellent customer service skills are required.
  • Schedule: Requires a flexible schedule that allows for overnight shift hours.

About the Company:

Q&C Hotel Bar New Orleans Autograph Collection is part of the Marriott Brand of Hotels as an Autograph Collection Property.

This property is a franchise property managed by Encore Hospitality.


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