Point of Sale Systems Expert

2 weeks ago

Atlanta, Georgia, United States OVME Full time
Job Overview

Company Overview
OVME is a pioneering brand in the cosmetic medicine industry, recognized for its innovative approach and rapid expansion across the United States. With a commitment to creating memorable experiences and fostering a culture of trust and generosity, OVME is dedicated to helping individuals embrace their best selves.

Position Overview
The POS Systems Administrator will serve as the Subject Matter Expert (SME) for the Zenoti POS System, responsible for its deployment, upkeep, and enhancement to support ongoing operations and future expansion. This role demands an in-depth understanding of the Zenoti platform, proficiency in managing system integrations, and the strategic insight to align the POS system with organizational goals. The POS Systems Administrator will collaborate with various teams to ensure smooth operations, provide training and support, and drive system enhancements.

Reporting Structure
This position reports directly to the Chief Financial Officer.

Key Responsibilities

Subject Matter Expertise:

  • Act as the primary authority on the Zenoti POS System, fully understanding its capabilities and features.
  • Create and maintain detailed documentation for Zenoti system processes and configurations.
  • Keep abreast of the latest Zenoti updates, features, and best practices.

System Management and Optimization:

  • Oversee the deployment, configuration, and maintenance of the Zenoti POS System across all locations.
  • Monitor system performance, troubleshoot issues, and implement solutions to improve system efficiency and reliability.
  • Work in conjunction with IT and operational teams to ensure seamless system integrations and data flow.

Support and Training:

  • Provide advanced support for Zenoti-related issues, ensuring timely resolution and minimal disruption to operations.
  • Design and conduct training programs for end-users, ensuring comprehensive understanding of the system's functionalities.
  • Establish and manage a helpdesk for Zenoti-related inquiries and support requests.

Strategic Planning and Growth:

  • Evaluate business needs and identify opportunities to leverage Zenoti's capabilities for growth and operational excellence.
  • Collaborate with leadership to develop and implement a strategic roadmap for the Zenoti POS System, aligning it with the company’s objectives.
  • Lead initiatives related to system upgrades, new feature rollouts, and expansion efforts.

Stakeholder Collaboration:

  • Engage with cross-functional teams, including Operations, Finance, Marketing, and Customer Service, to gather requirements and provide solutions that meet business needs.
  • Act as a liaison between Zenoti and the organization, facilitating communication and ensuring alignment on goals and expectations.
Required Skills and Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent industry experience.
  • Minimum of 2 years of experience in IT management, focusing on Microsoft 365, web applications, and POS systems, preferably Zenoti.
  • Demonstrated experience as a Subject Matter Expert in Zenoti or similar POS systems, with strong problem-solving abilities and a thorough understanding of system functionalities.
  • Proficient project management skills, with experience leading system implementations and upgrades.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Strong analytical skills with the capacity to translate business needs into technical solutions.
  • Familiarity with ITIL processes and best practices is advantageous.
Key Competencies
  • Expertise in Zenoti POS System or comparable platforms.
  • Leadership and project management capabilities.
  • Strong problem-solving and critical-thinking skills.
  • Excellent communication and training skills.
  • Robust technical knowledge and system integration expertise.
Benefits
  • 15 Days Paid Time Off
  • 10 Paid Holidays
  • Medical, Dental, Vision with a 45/55 percent Employee/Employer Split for Primary
  • Medical, Dental, Vision with a 70/30 percent Employee/Employer Split for Dependents
  • Company-paid Short and Long Term Disability, AD&D, and Life Insurance
  • 401k Employee Contribution
  • 401k Employer Match coming in the future
  • Employee Assistance Program (EAP) Resources
  • Employee Service Allowance
  • 50% Employee Retail Discount
  • Friends and Family Discount
  • Team Member Referral Bonus

  • Point of Sale Systems Specialist

    2 weeks ago

    Atlanta, Georgia, United States HOA Brands Full time

    Position Overview:The Retail Systems Implementation Expert will concentrate on Menu Management, which includes both the creation and upkeep of Limited Time Offers (LTOs) and Menu Items, along with managing and addressing Ticket Queues. This role will also involve direct support during the transition to a new Point of Sale (POS) system over the forthcoming...

  • Point of Sale Clerk

    6 days ago

    Atlanta, Georgia, United States AMA Concepts Full time

    We are seeking a highly motivated and energetic team member to join our team at AMA Concepts as a Cashier. As a Cashier, you will be responsible for providing excellent customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Greeting Customers: Welcome and acknowledge customers in a friendly and courteous...

  • Point of Sale Technical Specialist

    2 days ago

    Atlanta, Georgia, United States Insight Global Full time

    Job SummaryInsight Global is seeking a highly skilled Point of Sale Technical Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients in the Point of Sale (POS) and IT Manager roles.Key ResponsibilitiesAssist the POS and IT Manager in resolving technical issues and...

  • Fire Safety Systems Sales Consultant

    2 weeks ago

    Atlanta, Georgia, United States Firetrol Protection Systems Full time

    Job OverviewFiretrol Protection Systems is seeking a dedicated and motivated Fire Safety Systems Sales Consultant to enhance our team. As a premier provider of fire safety and protection solutions, we are committed to safeguarding our clients and their communities.Key ResponsibilitiesIn this position, you will focus on marketing and selling fire alarm...

  • Sales Expert/Leasing Consultant

    6 days ago

    Atlanta, Georgia, United States Pegasus Residential Full time

    About Pegasus ResidentialWe are a dynamic and fast-paced company that values professionalism and engagement. Our associates are the epitome of success, and we strive to promote from within.Your Role as a Sales ExpertAs a Sales Expert, your primary responsibility is to assist prospective residents in finding their ideal apartment home. You will utilize...

  • Mixology Expert

    4 days ago

    Atlanta, Georgia, United States JACKMONT HOSPITALITY INC Full time

    Job OverviewAs a key member of the JACKMONT HOSPITALITY INC team, the successful candidate will be responsible for delivering exceptional customer experiences in a fast-paced bar environment.Key Responsibilities:Drink Preparation and Service: Prepare and serve a wide range of alcoholic and non-alcoholic beverages to guests, adhering to standard recipes and...

  • Sales Professional

    3 days ago

    Atlanta, Georgia, United States IMS Consulting & Expert Services LLC Full time

    About IMS Consulting & Expert Services LLCIMS Consulting & Expert Services LLC is a professional services firm that partners with influential global law firms and corporations to elevate their legal strategies. Our team provides sophisticated advisory services, including expert witness placement, litigation consulting, visual advocacy, and presentation...

  • Sales Professional

    2 days ago

    Atlanta, Georgia, United States IMS Consulting & Expert Services LLC Full time

    About the RoleIMS Consulting & Expert Services LLC is seeking a highly motivated and results-driven Sales Professional to join our team. As an Account Executive, you will be responsible for driving business growth and expanding our presence in the market.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets and expand existing...

  • Retail Systems Implementation Expert

    2 weeks ago

    Atlanta, Georgia, United States HOA Brands Full time

    Position Overview:The Retail Systems Implementation Expert will concentrate on Menu Management, which includes both the development and upkeep of Limited Time Offers (LTOs) and Menu Items, alongside managing and addressing Ticket Queues. This role will also involve direct support during the upcoming POS migration over the next 18 months. We seek an...

  • Mixology Expert

    3 days ago

    Atlanta, Georgia, United States JACKMONT HOSPITALITY INC Full time

    Job SummaryWe are seeking a skilled Mixology Expert to join our team at JACKMONT HOSPITALITY INC. As a key member of our bar team, you will be responsible for delivering exceptional beverage service to our guests.Key ResponsibilitiesID and Serve: Identify and serve alcoholic beverages to guests who appear to be 40 years old or younger, ensuring compliance...

  • Pre-Sales Solution Expert

    2 weeks ago

    Atlanta, Georgia, United States ServiceNow Full time

    Job OverviewCompany Overview:ServiceNow, a leader in innovative technology solutions, has transformed the way organizations operate since its inception. With a commitment to enhancing productivity through AI-driven platforms, we serve over 8,100 clients globally, including a significant portion of the Fortune 500. Our mission is to empower businesses to work...

  • Systems Engineer

    2 days ago

    Atlanta, Georgia, United States Comtech LLC Full time

    Job SummaryComtech LLC is seeking a highly skilled Systems Engineer - Model-Based Systems Expert to join our team. As a key member of our systems engineering team, you will be responsible for developing and executing novel system model-based approaches to define, design, analyze, and document system development.Key ResponsibilitiesLead System Modeling...

  • Cabinets Sales Expert

    6 days ago

    Atlanta, Georgia, United States Lowe's Full time

    About This RoleWe are seeking a highly skilled Sales Specialist - Cabinets to join our team at Lowe's. As a Sales Specialist - Cabinets, you will be responsible for providing exceptional customer service and expertise in the sales of cabinets and related products.Key ResponsibilitiesCustomer Service: Provide friendly and professional service to customers,...

  • Bartender - Mixology Expert

    1 day ago

    Atlanta, Georgia, United States Jackmont Hospitality Full time

    Job OverviewWe are seeking a skilled Bartender to join our team at Jackmont Hospitality. As a Bartender, you will be responsible for providing exceptional service to our guests, mixing and serving a wide range of drinks, and maintaining a clean and welcoming bar area.Key ResponsibilitiesID VerificationVerify the age of guests ordering alcoholic beverages to...

  • Retail Sales Associate

    4 days ago

    Atlanta, Georgia, United States Piece of Cake Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Piece of Cake. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive and engaging store environment.Key Responsibilities:Customer...

  • Commissioning and Integration Expert

    6 days ago

    Atlanta, Georgia, United States Schneider Electric Full time

    Job SummaryWe are seeking a highly skilled Electrical Power Systems Specialist to join our team at Schneider Electric. As a key member of our commissioning and integration team, you will be responsible for the deployment of Electrical Power Monitoring Systems (EPMS) at various customer types.Key ResponsibilitiesPerform EPMS software installation, upgrade,...

  • Retail Sales Associate

    6 days ago

    Atlanta, Georgia, United States Piece of Cake Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at Piece of Cake. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesCustomer Engagement: Proactively...

  • Optical Sales Professional

    3 days ago

    Atlanta, Georgia, United States EssilorLuxottica Full time

    Job SummaryEssilorLuxottica is seeking a highly motivated and customer-focused Optical Sales Professional to join our team. As a key member of our sales team, you will be responsible for delivering an exceptional optical experience for our guests by providing expert knowledge, exceptional service, and a personalized approach to meet their vision needs.Key...

  • Seasonal Sales Associate

    3 days ago

    Atlanta, Georgia, United States Canada Goose Inc. Full time

    Job Opportunity at Canada Goose Inc.We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Phipps Plaza for the holiday season. As a Seasonal Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to a positive and productive store environment.Key...

  • Retail Sales Associate

    1 week ago

    Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time

    Job Summary:We are seeking a highly skilled Retail Sales Associate to join our team at Children's Healthcare of Atlanta. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.Key Responsibilities:Customer Service: Provide top-notch customer service to our patients and families, ensuring...