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Hotel Operations Coordinator

2 months ago

Irvine, California, United States Sonesta International Hotels Full time
Job Summary

The Night Auditor (NA) plays a critical role in ensuring the accuracy of hotel income and expenses. As a Guest Service Agent, the NA provides exceptional service to guests during the overnight front desk shift.

Key Responsibilities
  • Accurately balance hotel income and expenses for every 24-hour operating period
  • Act as a Guest Service Agent, providing assistance to guests during the overnight shift
  • Collaborate with Operations Manager to ensure seamless hotel operations
  • Assist with retail operations and maintain a high level of customer satisfaction
Requirements
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic knowledge of financial software and systems

Why Sonesta International Hotels? We are a leading hospitality company dedicated to providing exceptional guest experiences. As a member of our team, you will have the opportunity to work with a dynamic and supportive team, develop your skills, and grow your career.