Parking Services Representative
1 week ago
Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Parking Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to university visitors, employees, and students, while maintaining accurate records and ensuring compliance with university policies and procedures.
Key Responsibilities:
- Provide walk-in service to university visitors and guests, answering questions and providing information on parking options and policies.
- Process parking permits, including sales, reconciliation, and inventory management.
- Reconcile daily permit sales and permit inventory, comparing cash, check, and credit card transactions with the daily balance/reconciliation report.
- Prepare daily deposit reports and ensure compliance with university policies and procedures.
- Provide general information to customers on parking processes, policies, and procedures.
- Process parking citations in the Flex database system and verify that citations are attached to the correct customer.
- Verify class schedules and employment using the Banner System.
- Responsible for petty cash and ensuring all money in the drawer is locked in accordance with university policies and procedures.
- Remove academic holds using Banner.
- Process third-party charges for VBC permits when requested by the customer.
- Process all CAP permits (Bike Bus and Walk permits and Carpool Permits) and verify customer eligibility.
- Accept appeals for parking citations and explain the appeals process to appellants.
Requirements:
- High school diploma or equivalent required.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with cash handling.
- Ability to work independently and as part of a team.
- Flexibility to work special events and overtime, including nights and weekends.
About Virginia Tech:
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity.
-
Parking Services Representative
4 weeks ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full time{"title": "Parking Services Representative", "sections": [{"title": "Job Summary", "content": "We are seeking a highly organized and customer-focused individual to join our team as a Parking Services Representative. In this role, you will be responsible for providing exceptional customer service to students, faculty, and staff while ensuring the efficient...
-
Parking Services Representative
3 weeks ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeParking Services RepresentativeJoin the team at the Commonwealth of Virginia as a Parking Services Representative. In this role, you will be responsible for providing exceptional customer service to university visitors and guests, while also ensuring the accurate sale and reconciliation of parking permits.Key Responsibilities:Provide walk-in service to...
-
Parking Enforcement Officer
3 weeks ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeParking Enforcement Officer Job DescriptionAt the Commonwealth of Virginia, we are seeking a highly skilled and detail-oriented Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will play a critical role in ensuring the safety and efficiency of our parking facilities.Key Responsibilities:Issue parking citations and warnings...
-
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Parking Customer Service Agent. As a key member of our parking services team, you will be responsible for providing exceptional customer service to students, faculty, and staff while ensuring the efficient sale and reconciliation of parking permits.Key...
-
Parking Enforcement Officer
1 month ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeParking Enforcement Officer Job DescriptionAbout the RoleThe Parking Enforcement Officer will be responsible for ensuring compliance with parking regulations on the Virginia Tech campus. This will involve patrolling parking lots, issuing citations, and providing customer service to the public.Key ResponsibilitiesIssue parking citations and warnings to...
-
Customer Service Representative
3 weeks ago
Blacksburg, Virginia, United States Tephra Solar Full time{"h1": "Customer Service Representative", "p": "At Tephra Solar, we are seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer experiences, resolving customer inquiries, and ensuring timely and accurate...
-
Client Service Representative
1 week ago
Blacksburg, Virginia, United States VetEvolve Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and customer-focused Client Service Representative to join our team at VetEvolve. As a Client Service Representative, you will be responsible for delivering exceptional client service and satisfaction, ensuring that every interaction with our clients is positive and memorable.Key...
-
Customer Service Representative
1 week ago
Blacksburg, Virginia, United States Insight Global Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming calls from customers...
-
Patient Service Representative
3 weeks ago
Blacksburg, Virginia, United States Intermountain Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesGreet and check-in patients in a professional...
-
Patron Services Representative
4 weeks ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Patron Services Representative. In this role, you will provide exceptional customer service and support to patrons at the Moss Arts Center, ensuring a positive experience for all visitors.Key ResponsibilitiesProvide assistance to patrons with special...
-
Service Center Representative
3 weeks ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe Division of Human Resources is seeking a detail-oriented candidate with strong customer service skills to work as a Service Center Representative in the Division of Human Resources. This role will serve as the first point of contact for handling inquiries from employees and others regarding benefits, staffing, and other HR-related issues and...
-
Service Center Representative
3 weeks ago
Blacksburg, Virginia, United States Virginia Cooperative Extension Full timeJob SummaryThe Division of Human Resources is seeking a detail-oriented candidate with strong customer service skills to work as a Service Center Representative in the Division of Human Resources. This role will serve as the first point of contact for handling inquiries from employees and others regarding benefits, staffing, and other HR-related issues and...
-
Sales Support Representative
3 weeks ago
Blacksburg, Virginia, United States SilverWorks Full timeInside Sales RepresentativeWe are seeking a highly motivated and skilled Inside Sales Representative to join our team at SilverWorks. As a regional specialist for sophisticated and innovative connection solutions in industry and trade, you will be responsible for preparing customer quotes, order acceptance and processing, follow-up on quotes via phone,...
-
Technical Customer Service Representative
3 weeks ago
Blacksburg, Virginia, United States Apex Innovations Full timeEmpowering the Energy TransitionWe are a leading innovator in the clean energy sector, dedicated to making a positive impact on climate change. Our team is passionate about developing new technologies and business models that enable people to become independent of fossil fuels and conventional energy suppliers.We are seeking a highly skilled Technical...
-
Service Center Representative
4 weeks ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeJob Summary The Commonwealth of Virginia is seeking a detail-oriented candidate with strong customer service skills to work as a Service Center Representative in the Division of Human Resources. This role will serve as the first point of contact for handling inquiries from employees and others regarding benefits, staffing, and other HR-related issues and...
-
Sales Representative, Emergency Services
5 days ago
Blacksburg, Virginia, United States American Red Cross Full timeWhy Choose Us?The American Red Cross is a premier humanitarian organization dedicated to helping people in need throughout the United States and worldwide. As a Sales Representative, Emergency Services, you will have a direct impact on a meaningful mission, helping to save lives every day.Key Responsibilities:Sell Training Services products and services to...
-
Sales Representative, Emergency Services
6 days ago
Blacksburg, Virginia, United States American Red Cross Full timeUnlock Your Potential in a Meaningful CareerAs a Sales Representative with the American Red Cross, you will have the opportunity to make a real difference in people's lives while advancing your career in a dynamic and rewarding environment.About the RoleThis is a remote position that requires travel to various regions, with a focus on developing long-term...
-
Sales Representative, Emergency Services
4 weeks ago
Blacksburg, Virginia, United States American Red Cross Full timeWhy Choose Us?The American Red Cross is a leading humanitarian organization dedicated to helping people in need throughout the United States and around the world. As a Sales Representative, Emergency Services, you will have the opportunity to make a meaningful impact on our mission and help save lives every day.Key Responsibilities:Sell Training Services...
-
Healthcare Customer Service Representative
3 weeks ago
Blacksburg, Virginia, United States TruHearing Full timeAbout TruHearingWe are a customer-focused organization that makes a real difference in people's lives. Our mission is to improve the lives of people with hearing loss through affordable hearing healthcare and innovative technology.The RoleWe are seeking a skilled Customer Service Representative to join our Member Services team. As a key member of our team,...
-
Service Center Representative
4 weeks ago
Blacksburg, Virginia, United States Virginia Cooperative Extension Full timeJob SummaryThe Virginia Cooperative Extension is seeking a detail-oriented candidate with strong customer service skills to work as a Service Center Representative in the Division of Human Resources. This role will serve as the first point of contact for handling inquiries from employees and others regarding benefits, staffing, and other HR-related issues...