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Restaurant Operations Manager

2 months ago

Pittsford, New York, United States DelMonte Hotel Group Full time

Job Summary

We are seeking a highly motivated and experienced Food & Beverage Supervisor to join our team at DelMonte Hotel Group. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our food and beverage services, providing exceptional customer experiences, and contributing to the overall success of our hotel.

Key Responsibilities

  • Assist in the supervision of associates in the Food & Beverage Department, ensuring that all tasks are completed efficiently and effectively.
  • Assist the Food & Beverage Managers in directing, training, and mentoring all restaurant, room service, and lounge associates.
  • Perform job duties of host/hostess, servers, server assistants, bartenders, and barbacks as needed.
  • Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
  • Ensure all sidework is completed daily in accordance with checklists.
  • Open and close shifts, making cash drops as necessary, and ensuring proper cash control procedures are followed.
  • Ensure all brand standards are followed, including food sanitation and proper food handling standards.
  • Assist in ensuring effective departmental communication through logs, daily stand-up meetings, and monthly department meetings.
  • Assist with a variety of administrative tasks, including maintaining an accurate inventory of supplies, processing guest billing issues, and handling any accounting and purchasing functions.
  • Provide information pertaining to hours and available services of the hotel, including the restaurant, lounge, and room service.
  • Ensure the cleanliness of the Restaurant, Lounge, and surrounding areas.

Requirements

  • One to three years' experience in a similar role, with an Associate's degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
  • Solid organizational, time-management, and prioritization skills.
  • Exceptional customer service skills.

Benefits

As a Food & Beverage Supervisor with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

Compensation: $16.00 per hour

Comprehensive benefit packages for full-time positions

Hotel room discounts at our locations around the globe

Discounts on food and beverages

Professional development and advancement opportunities