Member Service Representative

4 weeks ago


St Louis, Missouri, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.

Key Responsibilities
  • Provide member service by maintaining a clean and organized sales floor, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and process member purchases.
  • Maintain self-checkout area, resolve member issues, and promote Sam's Club products and services.
  • Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with the training of Member Frontline Service associates on company processes and procedures.
Requirements
  • Customer Service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and provide excellent member service.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
Benefits

As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our Live Better U education benefit program, which offers tuition, books, and fees paid for by Walmart.



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