Customer Service Ambassador
4 weeks ago
We are seeking a highly skilled and compassionate Customer Service Ambassador to join our team at Priority Life Care. As a key member of our community, you will be responsible for providing exceptional assistance and information to our residents, their families, and the public.
Key Responsibilities- Provide a welcoming and informative experience for residents, their families, and the public
- Operate telephones to answer, screen and forward calls, providing information and taking messages
- Greets visitors entering the establishment and directs or escorts them to specific destinations
- Performs word processing duties as assigned
- May assist guests in and out of vehicles or wheelchair
- Reports any issues or problems that may arise to the Executive Director
- Complies with state, federal, and all other applicable health care and safety standards
- Assists families and other visitors as needed
- Promotes and exemplifies the Priority Life Care mission and values at all times
- High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience.
- Valid drivers license with no moving violations in the last four (4) years.
- Must pass a background screening
- Prior experience in long-term care, home health or related service industries, a plus
- Competitive wages
- Exceptional career advancement opportunities
- A full range of health plans - including vision and dental
- SwiftMD - Telemedicine that is available to all employees at no cost
- Paid holidays and Paid Time Off
- $10,000 Company paid Life Insurance
- Family planning and support services through Maven
- Voluntary Short-Term Disability, Accident Coverage, and Critical Illness
- Confidential Employee Assistance Program
- Retirement savings plans
- Flexible Spending Accounts
- On-demand wages via ZayZoon. No need to wait until payday
- Employee referral bonuses
- Rewards Program based on Years of Service and PLC Employee of the Year Awards
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