Customer Service Representative
5 days ago
About CubeSmart
CubeSmart is a leading provider of self-storage solutions, offering a range of storage options to meet the needs of individuals and businesses. Our team is dedicated to providing exceptional customer service and ensuring a positive experience for our customers.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, leasing and selling storage units, and maintaining a clean and organized store environment.
Responsibilities
- Provide exceptional customer service to customers, responding to their needs and resolving any issues in a timely and professional manner.
- Lease and sell storage units to customers, ensuring that they understand the terms and conditions of their rental agreement.
- Maintain a clean and organized store environment, including the storage units and common areas.
- Participate in operations activities, such as performing lock checks and showing units to potential customers.
- Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory.
- Perform other duties as assigned by management.
Requirements
- A positive and outgoing personality with a passion for helping people.
- Experience in retail or customer service preferred.
- Basic computer skills.
- Ability to work Saturdays and Sundays.
- Valid driver's license and insurance with access to reliable transportation used during the workday.
What We Offer
- Competitive hourly rate and bonus opportunities.
- PAID TIME OFF, VACATION, SICK, and HOLIDAYS.
- GENEROUS HEALTH BENEFITS.
- 401k RETIREMENT PLAN with COMPANY MATCH.
- SHORT TERM DISABILITY.
- TUITION REIMBURSEMENT.
- STORAGE DISCOUNTS.
Why Work for CubeSmart?
You will make a difference in the lives of our customers, belong to a team that values customer service and teamwork, and grow with a company that is committed to excellence.
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