Guest Experience Coordinator
2 days ago
Location: Canopy by Hilton Philadelphia Center City
Job Type: Full-time
About Us
The Canopy by Hilton Philadelphia Center City is a dynamic hotel located in the heart of downtown Philadelphia. We offer a modern and chic experience for our guests, with contemporary design, state-of-the-art amenities, and a bustling urban atmosphere.
Job Description
A Front Desk Agent at the Canopy by Hilton Philadelphia Center City is responsible for greeting and welcoming guests, efficiently handling check-in and check-out procedures, and providing information about hotel facilities and services. This role also involves responding to guest inquiries and resolving any issues or complaints in a prompt and professional manner.
Responsibilities
- Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
- Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
- Provide information about hotel facilities, services, and local attractions.
- Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Requirements
- High school diploma or equivalent.
- Prior cash handling experience.
- Prior front desk experience.
- Excellent communication skills.
Salary Range
$21.11 - $21.11 per hour.
Benefits
-
Guest Experience Coordinator
2 days ago
Philadelphia, Pennsylvania, United States Ulta Beauty Full timeUlta Beauty is committed to providing our guests with an exceptional shopping experience. As a Retail Sales Leader, you will be responsible for identifying opportunities to drive sales growth, improving guest satisfaction, and maintaining a high level of product knowledge.We're looking for a highly motivated and customer-focused individual to join our team...
-
Guest Experience Coordinator
2 days ago
Philadelphia, Pennsylvania, United States Sosuite Full timeCompensation and PerksThe estimated annual salary for this role is $45,760 - $51,200, depending on experience. Additionally, we offer:Overtime pay on Sosuite's observed holidays (1.5x regular rate)Paid Time Off and paid Sick Leave accruing throughout the yearFlexible Unpaid Time Off accruing throughout the year401k retirement plan available with employer...
-
Hotel Guest Experience Coordinator
1 day ago
Philadelphia, Pennsylvania, United States Concord Hospitality Full timeWe are seeking a talented Front Desk Agent to join our team at the DoubleTree Suites Philadelphia West in Plymouth Meeting. This role offers a competitive hourly rate of $18.00 and provides a great opportunity to grow and develop your skills in customer service and hotel operations.As a Front Desk Agent, you will be responsible for providing exceptional...
-
Host and Guest Experience Specialist
2 days ago
Philadelphia, Pennsylvania, United States Dave & Buster Full timeAbout Dave & Buster'sAt Dave & Buster's, we're passionate about creating unforgettable experiences for our guests. Our Front Desk and Host team members play a crucial role in ensuring every guest leaves with a smile on their face.A Day in the Life of a Front Desk and Host Team MemberAs a Front Desk and Host, you'll be responsible for delivering exceptional...
-
Curbside Experience Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Red Lobster Full timeAbout the Role: At Red Lobster, we're seeking a skilled Curbside Experience Coordinator to enhance our guests' takeout experience. This role involves taking accurate orders, assembling prepared food and drink orders, and ensuring timely delivery for curbside pickup.Responsibilities:Offer personalized service and make food and drink suggestions to guestsTake...
-
Dining Experience Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Ruth's Chris Steak House Full timeAt Ruth's Chris Steak House, we're passionate about delivering exceptional dining experiences. As a Dining Experience Coordinator, you'll play a crucial role in ensuring every guest leaves feeling satisfied and eager to return. Your primary responsibility will be to coordinate the food delivery process, guaranteeing that every plate is perfectly prepared and...
-
Luxury Dining Experience Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Four Seasons Hotels Limited Full timeAbout Four Seasons Hotel Philadelphia at Comcast CenterFloating atop the tallest building on the city skyline, Four Seasons Hotel Philadelphia at Comcast Center combines Four Seasons legendary service with first-of-its-kind Comcast technology and entertainment. Here, the world's leading hoteliers, architects, restaurateurs, designers and technologists have...
-
Hospitality Experience Coordinator
2 days ago
Philadelphia, Pennsylvania, United States Marriott International Inc Full timeAbout This RoleThis is an exciting opportunity to join Marriott International Inc. as a Guest Experience Expert. You will be responsible for delivering exceptional customer service and creating memorable experiences for our guests. The estimated annual salary for this position is around $52,000-$62,000 based on location and experience.Company...
-
Guest Service Coordinator
1 day ago
Philadelphia, Pennsylvania, United States Four Seasons Full timeKey Responsibilities:Greet guests with a warm smile and check them in efficientlyAnswer phone calls and assist with reservations and inquiriesMaintain a clean and organized front desk areaProvide exceptional customer service and address any guest concerns promptlyAssist with administrative tasks such as filing and data entry
-
Hotel Guest Room Coordinator
2 days ago
Philadelphia, Pennsylvania, United States Sheraton Philadelphia Downtown Full timeKey ResponsibilitiesMaintain high standards of cleanliness and organization in guest rooms and public areasRestock supplies and amenities in guest roomsConduct deep cleaning activities as assignedPerform other tasks as assigned by the supervisor or managerThis role requires strong attention to detail, effective communication skills, and the ability to work...
-
Gourmet Experience Host
23 hours ago
Philadelphia, Pennsylvania, United States Ruth's Chris Steak House Full timeRuth's Chris Steak House is seeking a charismatic Gourmet Experience Host to create memorable dining experiences for our guests. As a key member of our team, you will be responsible for providing exceptional service, managing guest flow, and ensuring a warm and inviting atmosphere. Key responsibilities include:Greeting guests with a warm welcome and making...
-
Arena Experience Coordinator
2 days ago
Philadelphia, Pennsylvania, United States Comcast Full time**Role Overview:**We are seeking a skilled and customer-centric professional to serve as a Guest Service Representative at our Philadelphia arena.**Responsibilities and Accountabilities:**Deliver exceptional customer experiences through proactive communication, problem-solving, and conflict resolution.Develop and maintain relationships with event staff,...
-
Travel Experience Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Dreamscape Destinations Full timeAbout Us\ExceptionsCompany OverviewDreamscape Destinations is a travel company that transforms dreams into reality through extraordinary experiences. We pride ourselves on delivering unparalleled service and unforgettable adventures to our clients. Our team is passionate about creating unique journeys for travelers worldwide, and we're seeking an experienced...
-
Travel Experience Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States WanderLuxe Escapes Full timeAbout WanderLuxe EscapesAt WanderLuxe Escapes, we're a leading travel agency that creates unforgettable experiences for our clients. Our mission is to design personalized journeys that ignite wanderlust and leave lasting impressions.We pride ourselves on delivering exceptional service and tailored solutions to meet our clients' needs. If you're passionate...
-
Event Experience Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Emota Full timeWe are looking for an Event Experience Coordinator to support the production and execution of projects from initial concept to client delivery. The successful candidate will have a focus on accuracy, consistency, and high levels of customer service, as well as a high degree of organisation and ability to work on clear tasks unsupervised.The role involves...
-
Guest Services Director
2 weeks ago
Philadelphia, Pennsylvania, United States Highgate Hotels, Inc. Full timeJob Title: Guest Services Director">About the Role:The Guest Services Director is responsible for leading the front office team in delivering exceptional guest experiences, ensuring a high level of service quality while driving revenue growth.Key Responsibilities:Leverage strong leadership skills to motivate and direct the front office teamCollaborate with...
-
Customer Experience Coordinator
1 day ago
Philadelphia, Pennsylvania, United States The GIANT Full timeResponsibilitiesCheck-in with the management team to discuss team member needsReview email and other related areas on the computerCoordinate the hiring process, including reviewing applications, completing pre-screenings, setting up interviews, and assisting HR with external job postingsOversee new hire computer-based training and ensure new team members are...
-
Residential Care Coordinator
2 days ago
Philadelphia, Pennsylvania, United States Home2Suites Full timeJob Title: Residential Care CoordinatorWe are seeking an organized and detail-oriented individual to join our team as a Residential Care Coordinator at Home2Suites Philadelphia Convention Center. In this role, you will be responsible for ensuring the smooth operation of our residential care services, providing exceptional support to our guests, and...
-
Philadelphia, Pennsylvania, United States Loews Hotels & Co Full timeOverviewWe are seeking a skilled Food Server to join our team at Loews Philadelphia Hotel, where we combine living history with warm sophistication. Located in the nation's first skyscraper, our hotel has become a cultural destination with its vibrant arts scene and diverse atmosphere.Job SummaryAs a Food Server, you will be responsible for delivering...
-
Dishroom Coordinator
3 weeks ago
Philadelphia, Pennsylvania, United States Dolce Philadelphia Full timeDolce Philadelphia is Seeking a Dedicated Dishroom CoordinatorWe are seeking a highly motivated and organized individual to join our team as a Dishroom Coordinator. This role plays a vital part in maintaining the cleanliness and organization of our dishroom area, ensuring that our guests receive exceptional service.As a Dishroom Coordinator, you will be...