Guest Experience Coordinator

2 days ago


Philadelphia, Pennsylvania, United States Sosuite Full time
Compensation and Perks

The estimated annual salary for this role is $45,760 - $51,200, depending on experience. Additionally, we offer:

  • Overtime pay on Sosuite's observed holidays (1.5x regular rate)
  • Paid Time Off and paid Sick Leave accruing throughout the year
  • Flexible Unpaid Time Off accruing throughout the year
  • 401k retirement plan available with employer matching
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Hospitality Front Desk Agent. In this role, you will be responsible for:

  • Staffing the front desk at an upscale mixed-use building
  • Welcome long-term residents and assist short-term hotel guests with checking in, checking out, and guest services
  • Provide standard concierge services such as package receiving
  • Utilize Sosuite's extensive software stack to assist the remote Guest Experience Team
Requirements
  • Eligibility to work in the United States
  • A high degree of proficiency with software and mobile applications
  • Physical stamina and mobility, including ability to reach, kneel, and bend
  • Ability to lift, push, and pull required loads (approximately 50 lbs)


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