Host and Guest Experience Specialist

2 days ago


Philadelphia, Pennsylvania, United States Dave & Buster Full time
About Dave & Buster's
At Dave & Buster's, we're passionate about creating unforgettable experiences for our guests. Our Front Desk and Host team members play a crucial role in ensuring every guest leaves with a smile on their face.

A Day in the Life of a Front Desk and Host Team Member
As a Front Desk and Host, you'll be responsible for delivering exceptional guest experiences from start to finish. From greeting guests upon arrival to ensuring they have everything they need throughout their visit, your attention to detail and warm hospitality will make all the difference.

Key Responsibilities:
  • Welcoming guests and managing the front door
  • Coordinating game rentals, merchandise sales, and telephones
  • Keeping the front desk area stocked and organized
  • Managing wait times and communicating with guests and staff
  • Delivering excellent customer service and resolving any issues that may arise

Requirements:
To be successful in this role, you'll need to be able to communicate effectively with multiple guests at once, while maintaining a positive and enthusiastic attitude. You'll also need to be able to work well under pressure and think on your feet.

The Ideal Candidate:
We're looking for someone who is friendly, approachable, and has a passion for providing exceptional customer service. If you're a team player who is eager to learn and grow with us, we'd love to hear from you

What We Offer:
In addition to competitive compensation and opportunities for advancement, we offer a range of benefits including medical, dental, and vision insurance, as well as a 401(k) plan. We're proud to be an equal opportunity employer and participate in E-Verify where required by law.

Salary Range: $7.25 - $11.75 per hour.

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