Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team in achieving sales goals.
Key Responsibilities- Provide excellent customer service, ensuring a positive shopping experience for all customers
- Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas
- Support the sales floor team in achieving sales goals, including assisting customers with product inquiries and resolving any issues that may arise
- Participate in visual merchandising and store displays to create an engaging and inviting shopping environment
- Assist with receiving and processing merchandise, including unloading trucks and stocking shelves
- Perform other duties as assigned by management, including participating in inventory counts and stockroom organization
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Ability to lift up to 50 pounds and stand for long periods of time
- Excellent communication and interpersonal skills
- A competitive hourly rate
- Opportunities for advancement and professional growth
- A fun and dynamic work environment
- A discount on store merchandise
Michaels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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