Operations Supervisor, Technical Services
5 days ago
At Smart City Solutions, LLC, we are seeking a highly skilled and experienced Operations Supervisor to join our team. As a key member of our Technical Services department, you will be responsible for leading crews on-site installation of products and services to client specifications, interfacing with all levels of clients, in-house partners, and facility management.
Key Responsibilities:
- Lead and direct technical staff in the installation of shows and permanent tenants at assigned facilities.
- Assign daily workloads and determine priorities of duties to meet customer expectations and show time frames.
- Develop technical staff in all aspects of company products and services and work with customers to resolve installation/service-related complaints.
- Assist Operations Manager with the training and development of new and existing technicians.
- Provide assistance in the planning of show installation for the manager.
- Assist in the recruitment, hiring, monitoring, evaluating, and disciplining of technical personnel. Inspect regularly the quality of work of installations.
Requirements:
- High School or GED with some college preferred.
- 3-5 years in convention/show experience and data/telecommunications industry.
- 1-2 years supervisory experience.
- Ability to read and understand floor plans and booth specifications.
- Ability to terminate Cat5e/Cat6e cable.
- Thorough knowledge in telephone connectivity and router switch utilization and function.
- Basic Cisco knowledge preferred.
Supervisory Responsibility: Manage and lead crews of 2-15.
As part of our standard hiring process for new employees, employment with Smart City Solutions, LLC will be contingent upon successful completion of a background check. Smart City Solutions, LLC is an equal opportunity employer.
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