Operations Supervisor, Technical Services

5 days ago


Orlando, Florida, United States Smart City Solutions, LLC Full time
Job Description

At Smart City Solutions, LLC, we are seeking a highly skilled and experienced Operations Supervisor to join our team. As a key member of our Technical Services department, you will be responsible for leading crews on-site installation of products and services to client specifications, interfacing with all levels of clients, in-house partners, and facility management.

Key Responsibilities:

  • Lead and direct technical staff in the installation of shows and permanent tenants at assigned facilities.
  • Assign daily workloads and determine priorities of duties to meet customer expectations and show time frames.
  • Develop technical staff in all aspects of company products and services and work with customers to resolve installation/service-related complaints.
  • Assist Operations Manager with the training and development of new and existing technicians.
  • Provide assistance in the planning of show installation for the manager.
  • Assist in the recruitment, hiring, monitoring, evaluating, and disciplining of technical personnel. Inspect regularly the quality of work of installations.

Requirements:

  • High School or GED with some college preferred.
  • 3-5 years in convention/show experience and data/telecommunications industry.
  • 1-2 years supervisory experience.
  • Ability to read and understand floor plans and booth specifications.
  • Ability to terminate Cat5e/Cat6e cable.
  • Thorough knowledge in telephone connectivity and router switch utilization and function.
  • Basic Cisco knowledge preferred.

Supervisory Responsibility: Manage and lead crews of 2-15.

As part of our standard hiring process for new employees, employment with Smart City Solutions, LLC will be contingent upon successful completion of a background check. Smart City Solutions, LLC is an equal opportunity employer.



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