Restaurant Operations Manager

2 days ago


Miami, Florida, United States Casa Madera Full time

Casa Madera, a high-energy fine-dining concept from hospitality group Noble 33, is seeking an experienced Assistant General Manager to join our team in West Hollywood or Toronto. This dynamic individual will assist the General Manager with the overall operation of a single restaurant, overseeing Back of House functions and working closely with the Executive Chef to set the direction of the business.

About the Role:

  • Assist the General Manager with daily operations, including front and back of house management, inventory control, and labor management.
  • Develop and implement strategies to drive sales growth, manage costs, and maintain high-quality service standards.
  • Recruit, train, and develop key employees for growth, advancement, and promotion.
  • Maintain thorough understanding of and adherence to Health Code and sanitation guidelines, as well as company philosophies and employee benefits.

Responsibilities:

  • Direct and supervise employees on a daily basis, promoting a fair and dignified work environment.
  • Collaborate with the General Manager to develop and implement training programs for management and staff, focusing on operational and financial knowledge, interpersonal skills, and organizational techniques.
  • Identify, address, and document performance problems, discipline as necessary, and terminate according to company procedures.
  • Authorize comps and voids for all service personnel, ensuring accurate and timely resolution of customer complaints and problems.

Requirements:

  • A minimum of 5 years of supervisory experience in a full-service dining environment.
  • Strong multitasking abilities, managerial expertise, and a diligent work ethic.
  • Excellent communication and problem-solving skills, with a focus on providing exceptional guest experiences.
  • Proficiency in restaurant computer equipment and ability to lift up to 35 pounds, standing for extended periods.
  • Available to work nights, weekends, and holidays, with a strong commitment to maintaining a clean and professional appearance.

Compensation: $85,000 - $110,000 per annum, based on experience, with opportunities for growth and professional development within the Casa Madera team. Estimated salary range may vary based on specific location and circumstances.



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