Restaurant Operations Director

6 days ago


Miami, Florida, United States Doral Sweets LLC Full time
Job Summary

We are seeking an experienced Restaurant Manager to oversee the operational performance and financial well-being of our restaurants.

Duties and Responsibilities:

  • Develop short- and long-term goals and key performance indicators (KPIs) for each restaurant location
  • Hire, train, and manage employees, ensuring they meet high standards of customer service
  • Lead teams in providing exceptional customer experiences across all locations
  • Create and maintain a comprehensive food and beverage budget for each restaurant
  • Ensure adherence to all health and safety regulations and guidelines
  • Provide regular sales and productivity reports to upper management
  • Rotate between restaurant locations on a daily and weekly basis to ensure consistency and quality control
  • Collaborate with marketing teams to develop and implement effective marketing strategies and community events

Qualifications:

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 2 years of experience in restaurant management, preferably with multi-unit management experience
  • Familiarity with Microsoft Office, restaurant management software, and point-of-sale systems
  • Excellent leadership and communication skills, with ability to remain calm under pressure
  • Strong problem-solving and analytical skills, with ability to adapt to changing situations

Compensation: The estimated salary for this role is $65,000 - $85,000 per year, depending on experience and qualifications.



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