Customer Service Representative
3 days ago
Job Summary: Innova Solutions is seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering top-notch customer service, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide quality customer service and support via phone, email, and other communication channels.
- Resolve customer complaints and issues in a timely and professional manner.
- Process customer transactions and maintain accurate records.
- Stay up-to-date on product knowledge and technical assistance to provide informed support.
- Communicate effectively with customers, management, and other teams to ensure seamless issue resolution.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong product knowledge and technical skills.
- Ability to maintain confidentiality and handle sensitive customer information.
About Innova Solutions: We are a dynamic and innovative company dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch support and services to our customers.
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Westborough, Massachusetts, United States Innova Solutions Full timeJob SummaryInnova Solutions is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide quality customer service and support via phone, email, and...
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