Customer Experience Specialist

1 week ago


Citrus Park, United States Highland Direct Full time

At Highland Direct, we are committed to delivering exceptional customer experiences. Our entry-level Corporate Customer Support Associate role is designed for individuals who share our passion for helping others and want to make a meaningful impact in the sales and marketing industry.

As a key member of our operations team based in Florida, you will be responsible for creating unique and optimistic experiences for our business customers while solving their product or service issues. This is an excellent opportunity to advance your career, build relationships, and earn a competitive salary.

We offer a comprehensive training program, including:

  • Account creation and management: Develop expertise in all aspects of account setup and maintenance.
  • Sales and customer service: Help business customers with products and services, quote accurate price points, and close sales effectively.
  • Problem-solving and communication: Listen, understand, and take quick action to resolve customer issues.

To succeed in this role, you will need to:

  • Stick to your schedule and show up on time.
  • Engage with our company culture and activities.
  • Participate in regular evaluations with top managers and Sales Representatives.

When you join us, you can expect:

  • A competitive salary: $45,000 per year (estimated).
  • Full training and an assigned mentor.
  • Bonuses and incentives to increase earnings every month.
  • A clear path for career advancement and promotions.
  • Surprise perks that will delight you.

To be eligible for this role, you must:

  • Be at least 18 years old.
  • Have a high school diploma or equivalent.
  • Have a naturally positive attitude.
  • Love to help people.
  • Be ready to contribute to our team's success.


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