Front Desk Associate

3 days ago


St Petersburg, United States FirstService Residential Full time

Job Overview:

We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at FirstService Residential. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our residents, guests, and service providers. You will be the first point of contact for our community, and your professionalism and communication skills will make a lasting impression.

Your Responsibilities:

  • Provide exceptional customer service to residents, guests, and service providers.
  • Monitor and respond to emergency situations in a timely and efficient manner.
  • Manage access to the building and ensure the security of our community.
  • Maintain accurate records and logs, including daily reports and incident reports.
  • Communicate effectively with residents, guests, and service providers via phone, email, and in-person.
  • Work independently and as part of a team to achieve goals and objectives.
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices.
  • Perform other duties as assigned by the on-site property manager.

Requirements:

  • High school diploma or equivalent required.
  • College-level courses in business or hospitality preferred.
  • Two to three years of business experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to lift 30-50 pounds and work in an upright standing or sitting position for long periods of time.
  • Ability to quickly and easily navigate the property/building as required to meet the job functions.

What We Offer:

As a part-time non-exempt associate, you will be eligible for supplemental benefits, including dental and vision insurance. You will also have the opportunity to work with a dynamic and growing company that values its employees and provides opportunities for professional growth and development.

Compensation:

$20.00 per hour


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