Night Auditor

2 weeks ago


Garden Grove, California, United States Great Wolf Lodge Full time
Job Description

Job Summary: We are seeking a highly organized and detail-oriented Night Auditor to join our team at Great Wolf Lodge. As a Night Auditor, you will be responsible for providing exceptional guest service, ensuring accurate front office accounting records, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities:

  • Welcoming guests and providing exceptional customer service
  • Registering guests, verifying credit cards, and assigning rooms
  • Maintaining accurate records and balancing financial transactions
  • Providing concierge services, answering guest inquiries, and resolving issues
  • Securing guest valuables and processing lost and found items
  • Printing reports and distributing to management

Requirements:

  • High school diploma or equivalent
  • Strong basic math skills and attention to detail
  • Previous experience in customer service or a related field
  • Ability to work flexible hours, including nights and weekends
  • Successful completion of a criminal background check and drug screen

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Flexible scheduling and a dynamic work environment
  • Access to employee discounts and perks
  • A comprehensive benefits package, including medical, dental, and vision insurance

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