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Night Auditor

2 months ago

Garden Grove, California, United States Great Wolf Lodge Full time

Job Summary

As a Night Auditor at Great Wolf Lodge, you will be responsible for providing nightly Front Desk support and ensuring the front office accounting records are accurate on a daily basis. This role requires a high level of attention to detail and organizational skills to ensure that all tasks are completed efficiently and effectively.

Key Responsibilities

  • Provide exceptional customer service to guests by greeting, answering questions, and responding to requests in a timely and professional manner.
  • Assist accounting in researching any out-of-balance amounts each night and ensure that all discrepancies are resolved promptly.
  • Batch credit cards and gift cards, and research variances each night to ensure accuracy and compliance.
  • Organize credit card receipts by type nightly to maintain a clean and organized workspace.

Requirements

This role requires a high school diploma or equivalent and previous experience in a similar role. You must be able to work independently and as part of a team, and possess excellent communication and problem-solving skills. If you are a detail-oriented and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.