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Executive Banquet Manager

2 weeks ago

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At Executive Personnel Services Inc, we are committed to delivering exceptional guest experiences during our banquets and catering events. As a Lead Banquet Waitstaff member, you will play a vital role in overseeing the activities of our banquet wait staff team.

This is a leadership position that requires strong organizational skills to ensure the seamless execution of all aspects of banquet service, from setup to breakdown. You will be responsible for supervising, training, and motivating our banquet wait staff to maintain high professionalism and service excellence.

Key Responsibilities:

  • Supervise and train banquet wait staff to provide exceptional guest service.
  • Assign duties and responsibilities to banquet wait staff to ensure optimal coverage and efficient service.
  • Maintain a positive, collaborative work environment within the team.

Event Coordination:

  • Collaborate with the Lead Manager to plan and execute events, including menu details, seating arrangements, and special guest requests.
  • Assist in setting up banquet rooms, ensuring that tables, chairs, linens, and tableware are arranged according to event specifications.
  • Oversee the proper handling and presentation of food and beverages, ensuring they are served at the correct temperature and in an aesthetically pleasing manner.

Guest Service:

  • Provide exceptional guest service by anticipating guest needs and promptly addressing any issues or concerns.
  • Maintain a friendly, approachable demeanor and act as a point of contact for guest inquiries and requests.
  • Ensure all guest dietary restrictions and allergies are communicated to the kitchen staff and accommodated during service.

Qualifications:

  • High school diploma or equivalent
  • Minimum of 5 years Waitstaff or Supervisory required
  • Strong leadership and communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Knowledge of food and beverage service standards and etiquette.
  • Attention to detail and the ability to maintain composure under pressure.
  • Flexibility to work evenings.