Banquet Manager

Overview Shoreham Hotel
Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events, and inaugural balls.
Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.
Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service We celebrate these milestones and many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles," in honor of our company logo.
Job Description To assist the Director of Banquets in the management of Banquet service and Convention service operations in delivering prompt, efficient, and courteous service at all times, while always maintaining Omni standards.
Salary: ($70,000-$85,000)
Responsibilities Represents management at Banquet functions.
Determines set-ups in conjunction with Catering and Convention Services Teams.
Coordinates functions with service staff, Chefs, and Stewarding Management.
Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met.
Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
Meets with banquet housemen on a daily basis to ensure that dress and personal hygiene requirements are met in accordance with department standards.
Ensures that cleanliness and order of all storage areas is maintained.
Ensures the proper use and storage of all Convention Services equipment; establishes preventative maintenance schedules for the same equipment.
Understands that guest satisfaction is achieved through effective supervision and delegation of functions.
Checks on food quality and courteous performance of the entire banquet staff.
Coordinates with the Stewarding Department on fast recovery of food leftovers and minimizes waste.
Briefs waiters on functions and procedure of service.
Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
Maintains the equipment entrusted to his care and maintains pars.
Maintains records, reports, closing reports, and payroll costs.
Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
Conscious of business fluctuations; reacts by either increasing or decreasing when the volume of business fluctuates up or down.
Maximizes profits in his department through effective management techniques, keeping in mind at all times guest satisfaction.
Must stay updated on new food and wine trends; sets the pace and a good example for a successful quality operation.
Prepares for and conducts departmental meetings.
Uses Synergy and Epitome Reports to effectively relay guest concerns to other departments.
Other duties as assigned by management.
Qualifications 2-3 years of previous high-volume Banquet and Convention experience is required.
High School Degree or Equivalent; Some College Preferred.
Exceptional people skills preferred.
Must be detail-oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
Computer skills required.
Ability to work a flexible schedule to include nights, weekends, and holidays.
Experience managing in a Union environment preferred.
End of Job Description
#J-18808-Ljbffr