Banquet Manager
4 weeks ago
About Us
This newly branded and renovated 356-room hotel reflects the Golden Age of travel with a mid-century modern design. Our guests discover a new comfort in the heart of the city in deluxe guestrooms and premium suites with Malin + Goetz amenities. Whether you are looking for a full-time career or something part-time, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture, which is dedicated to celebrating our associates by offering competitive compensation, benefits, and PTO programs. We value U.S. military experience and invite all qualified military candidates to apply.
Overview Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. The Banquet Manager is responsible for the daily operations of the Banquet area and may be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Responsibilities Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, and conduct performance and salary reviews.
Supervise the daily operations of the Banquet area to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations, and procedures.
Meet with customers to review the Banquet Event Order and address any changes or issues.
Calculate and review the Banquet checks, ensuring accuracy and presenting the check to the customer for signature.
Calculate and prepare the daily service charges and payroll ensuring accurate reporting to the Accounting Department.
Monitor and control the maintenance/sanitation of the Banquet areas and equipment.
Comply with attendance rules and be available to work on a regular basis.
Qualifications More than two years of post high school education.
Experience required is from one to two full years of employment in a related position.
Hotel experience preferred.
Requires a working knowledge of HEI banquet/catering food and beverage services.
Knowledge of computer equipment.
Ability to compile facts and figures according to established procedures.
Must be willing to help co-workers and be a team player.
Knowledge of hotel operations, including marketing plans, security and safety programs, and budget forecasting.
Leadership skills to motivate and develop staff.
Able to set priorities, plan, organize, and delegate.
Effective verbal and written communication skills.
Benefits HEI Hotels and Resorts offers a comprehensive benefit program for your physical, mental, and financial wellness. We provide competitive Medical and Dental programs, Vacation, Sick and Holiday programs, and pet insurance through the ASPCA. For financial wellness, we offer various coverage options, a 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs.
Work today, get paid today We proudly partner with DailyPay, allowing associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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