Restaurant Operations Manager

4 weeks ago


Lowell, Massachusetts, United States Wendy's Full time
Job Description

At Wendy's, we're seeking a highly motivated and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring a high level of customer satisfaction, and driving sales and profitability.

Key Responsibilities:

  • Oversee daily restaurant operations, ensuring compliance with health and safety regulations.
  • Manage staff recruitment, training, and performance evaluations to maintain a motivated team.
  • Implement and maintain operational standards to deliver exceptional customer service.
  • Monitor financial performance, including budgeting, forecasting, and cost control measures.
  • Develop and execute marketing strategies to drive sales and increase brand awareness.
  • Foster a positive and productive team environment, encouraging collaboration and communication.
  • Address customer feedback and resolve any issues promptly to maintain satisfaction.
  • Ensure the restaurant is clean, organized, and well-maintained.

Requirements:

  • Previous experience in a management role in the food service industry, preferably with Wendy's or a similar fast-food establishment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven track record of achieving sales and financial goals.
  • Ability to work in a fast-paced environment and handle multiple tasks.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Opportunities for career growth and development within the company.
  • A dynamic and supportive work environment.


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