Restaurant Operations Manager
4 weeks ago
At Wendy's, we're seeking a highly motivated and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring a high level of customer satisfaction, and driving sales and profitability.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring compliance with health and safety regulations.
- Manage staff recruitment, training, and performance evaluations to maintain a motivated team.
- Implement and maintain operational standards to deliver exceptional customer service.
- Monitor financial performance, including budgeting, forecasting, and cost control measures.
- Develop and execute marketing strategies to drive sales and increase brand awareness.
- Foster a positive and productive team environment, encouraging collaboration and communication.
- Address customer feedback and resolve any issues promptly to maintain satisfaction.
- Ensure the restaurant is clean, organized, and well-maintained.
Requirements:
- Previous experience in a management role in the food service industry, preferably with Wendy's or a similar fast-food establishment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales and financial goals.
- Ability to work in a fast-paced environment and handle multiple tasks.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for career growth and development within the company.
- A dynamic and supportive work environment.
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