Top Banking Executive for Customer Engagement and Growth
2 weeks ago
We are seeking a highly skilled Senior Branch Network Management Trainee to join our Consumer, Small and Business Banking division at Wells Fargo Bank. This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch.
About this RoleThis role involves leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful candidates will be able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business.
Key Responsibilities- Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education.
- 2+ years of leadership experience, including hiring, coaching, and developing direct reports.
The estimated salary for this role is between $26.59 - $47.26 per hour. As a Wells Fargo employee, you will receive comprehensive benefits, including health insurance, 401(k) plan, paid time off, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, and scholarships for dependent children.
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