Machining Field Service Representative

3 days ago


Cleveland, Ohio, United States Murata Machinery Full time
About the Role

We are seeking an experienced Machining Field Service Representative to join our team. This role will require extensive travel, up to 85%, within the USA and internationally.

The successful candidate will be responsible for installing and servicing Murata Machine Tools products, assisting sales personnel, and training customer personnel.

Key Responsibilities:
  • Install Murata Machine Tools products, including electrical or mechanical check-outs, set up, tooling, operation, and programming.
  • Service Murata Machine Tools products, performing basic electrical/electronic, or mechanical, or hydraulic problem diagnosis and repair in customer's plants during warranty period.
  • Train customer personnel in processing, tooling, operating, and servicing of Murata Machine Tools products.
  • Assist Sales Personnel in recommending machine tools and accessory equipment to potential buyers, reporting sales opportunities, and advising on matters involving machine application, tooling, and estimating.
Requirements:
  • Understanding of mechanical, hydraulic, and laser systems.
  • Knowledge of CNC equipment (FANUC a plus).
  • Machine tool experience.
  • Several years of technical or military training in electronics.
  • Professional approach to solving problems.
  • Ability to travel extensively.
About You

To succeed in this role, you should have a strong understanding of machining principles and excellent communication skills.

A relevant degree in a related field or equivalent experience is preferred. The ideal candidate will have a minimum of 1-4 years of machine tools maintenance or related experience.

This position requires a valid driver's license and good driving record.



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