Warranty Service Coordinator
3 days ago
We are a residential construction company based in Scottsdale, Arizona. Our projects include custom homes, semi-custom homes, single-family attached homes, and multi-family homes.
Our team is seeking a Full-Time Warranty Coordinator/Administrator to provide support for the construction of new homes and ensure high-quality service to our clients. The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.
The successful candidate will be responsible for all aspects of the warranty/service process, including but not limited to: construction issue diagnosis, customer service, client and trade scheduling, problem solving, budget management, conflict resolution, clear and concise communication.
Key Responsibilities:
- Respond to all incoming warranty requests by following standard procedures set.
- Trouble-shoot construction-related issues, explain details of the warranty, and coordinate schedules of parties involved.
- Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests.
- Maintain detailed Warranty Report.
- Document all warranty-related communication.
- First responder to all contacts and incoming service requests (phone, walk-ins)
Benefits:
- A competitive compensation package including 401(k) with company matching.
- Medical, Dental & Vision insurance benefits.
About Us:
Bolte Custom Homes Llc is an Equal Opportunity Employer.
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