Warranty Service Coordinator

3 days ago


Scottsdale, Arizona, United States Bolte Custom Homes Llc Full time
Bolte Custom Homes Llc Overview

We are a residential construction company based in Scottsdale, Arizona. Our projects include custom homes, semi-custom homes, single-family attached homes, and multi-family homes.

Our team is seeking a Full-Time Warranty Coordinator/Administrator to provide support for the construction of new homes and ensure high-quality service to our clients. The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.

The successful candidate will be responsible for all aspects of the warranty/service process, including but not limited to: construction issue diagnosis, customer service, client and trade scheduling, problem solving, budget management, conflict resolution, clear and concise communication.

Key Responsibilities:
  • Respond to all incoming warranty requests by following standard procedures set.
  • Trouble-shoot construction-related issues, explain details of the warranty, and coordinate schedules of parties involved.
  • Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests.
  • Maintain detailed Warranty Report.
  • Document all warranty-related communication.
  • First responder to all contacts and incoming service requests (phone, walk-ins)

Benefits:
  • A competitive compensation package including 401(k) with company matching.
  • Medical, Dental & Vision insurance benefits.

About Us:
Bolte Custom Homes Llc is an Equal Opportunity Employer.

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