Customer Service Team Member

1 week ago


Scottsdale, Arizona, United States CNA National Warranty Career Full time

**Company Overview:** CNA National Warranty Career is a leading provider of innovative solutions for the automotive industry.

**Salary:** $45,000 - $60,000 per year based on experience and qualifications.

Job Description:

We are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Interact with customers professionally and courteously via phone, email, or in-person.
  • Process payments, check, credit card, and stop payments efficiently and accurately.
  • Meet performance targets and key performance indicators (KPIs) set by management.
  • Collaborate with colleagues to achieve team goals and objectives.

Required Skills and Qualifications:

  • Diploma or equivalent required.
  • 1-2 years of customer service experience desired.
  • Inbound call transactional work experience preferred.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.

As a Customer Service Representative at CNA National Warranty Career, you will have the opportunity to grow your career in a fast-paced and rewarding industry. If you are passionate about delivering exceptional customer experiences and working in a collaborative team environment, we encourage you to apply.



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