Intake Specialist

2 days ago


Los Angeles, California, United States Coalition for Responsible Community Development Full time
Job Summary

Coalition for Responsible Community Development (CRCD) is seeking a highly motivated and detail-oriented Intake Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service to clients, ensuring accurate and timely intake and eligibility processes, and maintaining a high level of data quality and integrity.

Key Responsibilities
  • Conduct thorough and accurate intake and eligibility assessments for clients
  • Ensure all necessary documentation is completed and maintained in a timely and accurate manner
  • Provide exceptional customer service to clients, responding to their inquiries and concerns in a professional and courteous manner
  • Maintain accurate and up-to-date records of client interactions and progress
  • Collaborate with other departments and teams to ensure seamless communication and coordination
  • Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • 2-4 years of experience in case management, intake, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and data management systems
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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