Retail Sales Associate

4 weeks ago


Indianapolis, Indiana, United States Multi Service Full time

The ideal candidate for this role at Multi Service is a highly skilled and customer-focused individual who can deliver exceptional service to our valued customers. Key responsibilities include delivering outstanding customer service, practicing good listening skills, and taking ownership of customer shipping needs.

Key qualifications for this role include a high school diploma or equivalent, retail/customer service experience, and strong communication and people skills. The ideal candidate will also be able to cross-sell and up-sell products and services, have excellent packing skills, and be proficient in Microsoft Office and Adobe Suites.

Responsibilities of this role include:

  • Delivering outstanding customer service to walk-in customers and telephone inquiries
  • Practicing good listening skills with customers, team members, and leadership
  • Taking ownership of customer shipping needs and offering viable solutions
  • Learning all product and service offerings, alternative solutions, and industry trends
  • Operating all equipment, software, and devices in an expert fashion and teaching others
  • Maintaining a clean, organized, and safe working environment

Qualifications for this role include:

  • High school diploma or equivalent required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds


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