Event Staff

3 weeks ago


Oxford, Mississippi, United States BEST Crowd Management Full time
Event Services Staff - Ole Miss

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Event Services team as an Event Staff member for Ole Miss events. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring smooth event operations, and maintaining a safe and enjoyable environment for all attendees.

Key Responsibilities:

  • Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
  • Assist with event set-up, including equipment arrangement, signage placement, and other tasks as assigned.
  • Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies.
  • Answer questions and provide information about the event, facilities, and amenities to attendees.
  • Direct attendees to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
  • Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner.
  • Collaborate with event staff, vendors, and other team members to ensure smooth event operations.
  • Assist with crowd control measures, as necessary, to maintain a safe and enjoyable environment for all attendees.
  • Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence.

Requirements:

  • Be at least 18 years old (age requirements may vary depending on local regulations).
  • Possess a high school diploma or equivalent (some college education is preferred).
  • Previous experience in customer service, hospitality, or event-related roles is advantageous.
  • Excellent communication and interpersonal skills to interact effectively with diverse individuals.
  • Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
  • Flexibility to work evenings, weekends, and holidays, based on event schedules.
  • Physical stamina to stand, walk, and engage in physical activities for extended periods.
  • Demonstrated reliability, punctuality, and a strong work ethic.

Benefits:

  • Enjoy competitive pay based on your experience and qualifications.
  • Take advantage of opportunities for career growth and advancement within the company.
  • Enhance your skills and knowledge through training and development programs.
  • Benefit from flexible scheduling options to accommodate your personal needs.
  • Be part of a positive and supportive work environment that values diversity and inclusion.

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