Contract and Billing Operations Specialist

7 days ago


Tulsa, Oklahoma, United States Ingredion Incorporated (Corporate) Full time

Job Summary:

The Contract and Billing Administration Analyst serves as a critical point of contact with Ingredion's customer base for daily operational tasks associated with billing, invoicing, contracting, and data management needs.

Key Responsibilities:

  • Approve and process all invoicing, ensuring accuracy and timely processing, and maintaining consistency and accuracy in customer billing activities.
  • Analyze inquiries relating to billing, invoicing, and pricing, providing information as needed to both internal and external customers.
  • Prepare and maintain data associated with customer master records to support business needs, understand and process auto-outputs for internal/external purposes, and maintain various customer portal accounts in regards to invoicing.
  • Employ basic accounting functions, including credits and debits, research and process credits and debits as necessary to reconcile customer accounts, and process customer rebates as required by sales contracting.
  • Prepare records of customer contract pricing to support business needs, including entering customer pricing and contracts, and ensure sales people have the information required to contract and maintain business.
  • Maintain up-to-date files according to standard operating procedure, ensure copies of orders and return orders are given to appropriate stakeholders.
  • Demonstrate ability to work two or more pricing desks, maintain two key accounts, and develop work aids.
  • Knowledgeable of nuances within multiple business segments.
  • Prioritize tasks accurately and in a timely manner.
  • Collaborate with and support team members, participate in group problem-solving, and team activities.
  • Recommend and implement process improvements.

Requirements:

  • 3-5 years of experience preferred.
  • Bachelor's Degree preferred.
  • SAP, Salesforce, EDI, and Esker (Credit Applications) experience required.
  • Execute on fundamental tasks, maintaining customer master records, pricing, invoicing, sales contract maintenance, processing credits, debits, and customer portals, etc.

Accommodations:

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.



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