Contract and Pricing Manager
6 days ago
Job Title: Contract and Pricing Lead
Reports to: Manager, Technical Order to Cash
Location: Tulsa
The Contract and Pricing Lead serves as a critical point of contact with Ingredion's customer base, for daily operational tasks associated with billing, invoicing, contracting, and data management needs. This role partners with colleagues in Logistics, Sales, Credit, Finance, Customer Support, and Order Management to gather information and resolve customer account problems, all while ensuring high levels of customer satisfaction and retention.
Key Responsibilities:
- Approve and process all invoicing, ensuring accuracy and timely processing, and maintaining consistency in customer billing activities.
- Analyze inquiries relating to billing, invoicing, and pricing, providing information as needed to both internal and external customers.
- Prepare and maintain data associated with customer master records and portals to support business needs, understanding and processing auto-outputs for internal and external purposes.
- Employ basic accounting functions, including credits and debits, researching and processing credits and debits as necessary to reconcile customer accounts.
- Maintain up-to-date files according to standard operating procedure, ensuring copies of orders and return orders are given to appropriate stakeholders.
- Prioritize tasks accurately and in a timely manner.
- Collaborate with and support team members, participating in group problem-solving and team activities.
- Recommend and implement process improvements.
Requirements:
- 1-3 years of experience preferred.
- Bachelor's Degree preferred.
- Intermediate level experience with Excel, SAP, Salesforce, EDI, and Esker (Credit applications) preferred.
- Ability to apply basic knowledge of practices and procedures for one's own position.
Relocation Available:
No-
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