Automotive Service Operations Leader
1 week ago
Overview:
We are seeking an experienced Automotive Service Manager to oversee our service department. In this pivotal role, you will report directly to the Store Manager and be responsible for upholding exceptional service standards within our establishment. Your leadership will be key in driving team performance and ensuring the smooth operation of the service area.
Key Responsibilities:
- Support the Store Manager in the hiring process
- Oversee technicians and service staff
- Guide team members on operational challenges
- Engage directly with customers to address their needs
- Assess the performance of service department staff
- Manage inventory and procurement of parts
- Ensure compliance with safety protocols and equipment upkeep
- Supervise the service area and team members
- Provide training on operational procedures
- Conduct regular inspections of service operations
Required Qualifications:
- Demonstrated leadership and management capabilities
- Ability to thrive in a dynamic work environment
- Highly organized with a keen attention to detail
- Strong communication skills
- A minimum of 2 years' experience in a managerial role within the service industry
- Proven success in achieving business goals
- Familiarity with safety regulations and compliance standards
Physical Demands:
- Ability to stand, stoop, and bend for extended periods
- Capability to lift and move items as necessary
- Ability to work at a consistent production pace
Employee Benefits:
- Comprehensive healthcare options
- Life insurance coverage
- Paid time off for personal use
- 401k retirement plan with matching contributions
- Disability insurance options
- Flexible spending account availability
All information will be handled confidentially in accordance with EEO guidelines.
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