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Automotive Service Attendant

2 months ago


Decatur, Illinois, United States Asbury Automotive Group Full time

Automotive Service Attendant - Asbury Automotive Group

About Us

Asbury Automotive Group is a leading name in the automotive retail industry, recognized for our innovative approach and commitment to excellence. Our mission is to enhance the customer experience through advanced technologies and a dedicated team. We pride ourselves on fostering a supportive and inclusive workplace that encourages professional growth and development.

Role Overview

The Automotive Service Attendant serves as the first point of contact for customers arriving for service. This role is essential in creating a welcoming atmosphere and ensuring a smooth check-in process. The attendant is responsible for managing customer vehicles safely and efficiently.

Key Responsibilities

  • Welcome customers promptly and courteously, gathering vehicle details at their arrival.
  • Support Service Advisors in assisting customers while maintaining order in the service area.
  • Safely relocate customer vehicles from the service lane to the workshop as per established protocols.
  • Secure vehicle keys following departmental security measures.
  • Foster positive working relationships with colleagues across the dealership.
  • Adhere to dealership procedures for delivering vehicles, aiming for high customer satisfaction.
  • Collaborate with dealership staff to ensure seamless operations.
  • Maintain the ability to work outdoors and remain on your feet for extended periods.
  • Proficiency in operating manual transmission vehicles is preferred.
  • Must be at least eighteen years old and possess a valid driver's license.
  • Successfully pass pre-employment screening, including background checks and drug tests.

Employee Benefits

Compensation and Recognition:

  • Competitive weekly pay.
  • Paid holidays and time off.
  • Opportunities for paid training.
  • Eligibility for stock awards for select team members.

Insurance and Retirement:

  • Comprehensive insurance options including medical, vision, and dental.
  • Paid parental leave and pregnancy disability leave.
  • Flexible spending accounts and health savings options.
  • Life insurance coverage available.

Career Development:

  • Access to digital tools for career advancement.
  • Opportunities for professional growth and skill enhancement.

Additional Benefits:

  • Employee discounts on services and parts.
  • Access to student loan relief resources.
  • Participation in community service initiatives with paid volunteer hours.
  • Employee referral program with bonus potential.

Asbury Automotive Group is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all individuals, ensuring a respectful and supportive environment for everyone.