Member Service Representative

1 month ago


Auburn, Indiana, United States Beacon Credit Union Full time
Job Summary

We are seeking a highly skilled Member Service Representative to join our team at Beacon Credit Union. As a key member of our team, you will be responsible for providing exceptional member service while assisting with financial transactions, including cashing checks, accepting deposits, and transferring funds.

Key Responsibilities
  • Process deposits, withdrawals, and loan payments while maintaining accurate records and balancing cash drawers.
  • Respond to member inquiries and provide information on account balances, transactions, and products.
  • Identify cross-sell opportunities and promote Beacon Credit Union products and services to members.
  • Update member account information and perform file maintenance as needed.
  • Perform other duties as assigned by management.
Requirements
  • 1-12 months of prior cash handling and customer service experience preferred.
  • High School Diploma or equivalent required.
  • Excellent cash handling and member service skills.
  • Ability to work as a team member and provide exceptional customer service.
  • Basic knowledge of personal computer operations and related software programs.
Benefits
  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) match.
  • Incentive/bonus program.
  • Tuition reimbursement.


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