Quality Assurance Supervisor
4 weeks ago
About Team Quality Services Inc.
We are a leading provider of quality-related services across North America, with a strong focus on the automotive sector. Our team of experts is dedicated to solving problems in the field, allowing our customers to stay home.
Our Core Values:
Team First, Humble Confidence, Integrity, Self-Driven, and a Can-Do Attitude
Compensation and Benefits:
We offer a competitive hourly wage of $20, with additional premiums for 2nd and 3rd shift work. Our benefits package includes full medical, dental, and vision insurance, paid time off, 401k with match, and more.
Job Summary:
This position is responsible for the direct coordination and supervision of an inspection project and the assigned employees. The successful candidate will travel daily to customer plant locations to perform inspection and supervision services.
Key Responsibilities:
- Project supervision, manpower utilization, and training team members at assigned locations.
- Setup and manage project process flows that minimize risk of containment failure.
- Coordinate with Manager for scheduling of inspection team members to ensure efficient manpower utilization.
- Assist project crews on inspection procedures and projects as a working supervisor.
- Develop and maintain strong relationships with supplier and service location personnel.
- Conduct regular audits and assessments of supplier parts at the service location to ensure compliance with quality standards.
- Collaborate with cross-functional teams to establish and implement supplier quality performance objectives.
- Rapidly identify, isolate, communicate and resolve quality issues.
- Conduct root cause analysis of customer quality issues.
- Understand service location processes and its effect on customers' parts.
- Provide technical support and guidance to customers and service location staff.
- Stay abreast of industry trends, regulatory requirements, and technological advancements in manufacturing and quality assurance.
- Communicate effectively with customer and service location team members.
- Identify leads and generate new business opportunities for the Company.
- Document and update notes, audits, issues, contacts, parts, and supplier information in software systems.
- Promote proper work ethic and demonstrate the Company's Core Values.
- Comply with all customer and service location requirements.
Requirements:
- Ability to stand and walk for extended periods of time.
- Ability to work with and around others for extended periods of time.
- Ability to frequently lift up to 25 pounds, and occasionally lift up to 50 pounds.
- Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices.
- Keen eyesight to read small print/text/figures and to identify quality defects.
- Comfortable working in environments with varying temperatures and noise levels.
Education and Experience:
Required
- High school diploma or GED
- Valid driver's license
Preferred
- Demonstrates knowledge of PC software applications including Word, Excel, QuickBooks and seeks knowledge of Company software i.e. Qnet
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