Customer Service Representative
2 weeks ago
- Process deposits, withdrawals, and loan payments while maintaining accurate records and balancing cash drawers.
- Open, close, and maintain consumer checking and savings accounts, CDs, IRAs, and HSAs.
- Respond to member inquiries and refer complex issues to senior staff members.
- Provide routine information about products and services, identifying cross-sell opportunities and promoting Beacon Credit Union offerings.
- Update member account information on core systems and perform file maintenance.
- Perform other duties as assigned by management.
- 1-12 months of cash handling and customer service experience preferred.
- High School Diploma or equivalent.
- Excellent cash handling and member service skills.
- Basic knowledge of personal computer operations and related software programs.
- Ability to work as a team member and cross-sell Beacon Credit Union products and services.
- Health, dental, and vision insurance.
- Paid time off.
- 401(k) match.
- Incentive/bonus program.
- Tuition reimbursement.
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Customer Service Representative
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Member Service Representative
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