Quality Assurance Supervisor

3 weeks ago


Auburn, Indiana, United States Team Quality Services Inc Full time

About Team Quality Services Inc.

We are a leading provider of quality-related services across North America, with a strong focus on the automotive sector. Our team is dedicated to solving problems in the field, allowing our customers to stay home.

Our Core Values:

Team First, Humble Confidence, Integrity, Self-Driven, and a Can-Do Attitude

Compensation and Benefits:

We offer a competitive hourly wage of $20, with a 2nd shift premium of +$1.00/hour and a 3rd shift premium of +$1.50/hour. Our benefits package includes full medical, dental, and vision insurance, paid time off, 401k with match, and more.

Job Summary:

This position is responsible for the direct coordination and supervision of an inspection project and the assigned employees. The successful candidate will travel daily to customer plant locations to perform inspection and supervision services.

Key Responsibilities:

  1. Project supervision, manpower utilization, and training team members at assigned locations.
  2. Setup and manage project process flows to minimize risk of containment failure.
  3. Coordinate with Manager for scheduling of inspection team members to ensure efficient manpower utilization.
  4. Assist project crews on inspection procedures and projects as a working supervisor.
  5. Develop and maintain strong relationships with supplier and service location personnel.
  6. Conduct regular audits and assessments of supplier parts to ensure compliance with quality standards.
  7. Collaborate with cross-functional teams to establish and implement supplier quality performance objectives.
  8. Rapidly identify, isolate, communicate, and resolve quality issues.
  9. Conduct root cause analysis of customer quality issues.
  10. Provide technical support and guidance to customers and service location staff.
  11. Stay abreast of industry trends, regulatory requirements, and technological advancements.
  12. Communicate effectively with customer and service location team members.
  13. Identify leads and generate new business opportunities for the Company.
  14. Document and update notes, audits, issues, contacts, parts, and supplier information in software systems.

Requirements:

  • Ability to stand and walk for extended periods of time.
  • Ability to work with and around others for extended periods of time.
  • Ability to frequently lift up to 25 pounds, and occasionally lift up to 50 pounds.
  • Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices.
  • Keen eyesight to read small print/text/figures and to identify quality defects.
  • Comfortable working in environments with varying temperatures and noise levels.

Education and Experience:

  • High school diploma or GED.
  • Valid driver's license.

Preferred Qualifications:

  • Demonstrates knowledge of PC software applications, including Word, Excel, and QuickBooks.

Physical Requirements and Working Conditions:

This position requires the ability to stand and walk for extended periods of time, work with and around others, frequently lift up to 25 pounds, and occasionally lift up to 50 pounds. The ideal candidate will have keen eyesight and be comfortable working in environments with varying temperatures and noise levels.



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