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Executive Client Manager

2 months ago

Fort Myers, Florida, United States PBK Architects Inc Full time

About the Role:

The Client Executive will serve as a top-level manager in a successful, growing firm. He or she will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction.

Your Impact:

  • Strategic: The Client Executive will be a key contributor to further defining and guiding the strategic plan. PBK's corporate resources and management team will be made available to assist the Client Executive in meeting these goals.
  • Operational: The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. He or She will oversee client relations, including project team performance and overall client satisfaction.
  • Marketing/Business Development: The ability to establish and develop relationships with potential clients is essential. She or He will work closely with the firm's Marketing & Business Development departments to develop new opportunities and build relationships.
  • Management/Leadership: The Client Executive will promote a support structure to further develop the abilities of the staff. He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.

Key Responsibilities:

  • Executive Meetings
  • Board Meetings
  • Major Presentations
  • Introduction & Important Issues Meetings
  • Management & Staffing Meetings
  • New Hire Interviews
  • Client Maintenance
  • Business Development
  • Conferences/Seminars
  • High Level QAQC
  • Continuous 5-min Meetings with Production Director & Project Managers

Requirements:

  • Must be a Registered Architect in the State.
  • Must have experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
  • Must demonstrate proficiency in using Revit programs and working knowledge of graphic programs.
  • Must have prior K12 and/or Higher Education experience to be considered.

About PBK Architects Inc:

PBK Architects Inc is a dynamic company that empowers its employees to explore their interests, try new things, and create their own path to success. We recognize the value of work-life balance and believe in rewarding our employees' hard work. We offer alternative work scheduling, monthly happy hours, regular team outings, additional time off between Christmas and New Year's, an Employee Assistance Program, and more.