Beneficiary Services Representative

7 days ago


Annapolis, Maryland, United States Spectrum Healthcare Resources Full time

About the Role:

Spectrum Healthcare Resources is seeking a highly skilled Beneficiary Services Representative to join our team at Naval Health Clinic Annapolis in Annapolis, MD. As a Beneficiary Services Representative, you will play a critical role in providing exceptional customer service to our beneficiaries, ensuring their healthcare needs are met with compassion and expertise.

Key Responsibilities:

  • Provide timely and accurate responses to beneficiary inquiries regarding healthcare benefits, claims, and services.
  • Assist beneficiaries with navigating the healthcare system, including accessing medical records and scheduling appointments.
  • Collaborate with healthcare providers to resolve beneficiary concerns and issues.
  • Stay up-to-date on TRICARE contract language, regional healthcare initiatives, and other federal health benefits programs.

Requirements:

  • Associate Degree in business administration, management, or healthcare organizations from an accredited college or university.
  • Two years of experience as a BSR within the military health system or 2 years of experience as a VA Medical Service Coordinator or 5 years of experience working in a civilian disability program.
  • Practical knowledge and understanding of TRICARE contract language, regional healthcare issues, and initiatives, and other federal health benefits programs.

About Spectrum Healthcare Resources:

Spectrum Healthcare Resources is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics, and other Federal Agencies. We are committed to delivering exceptional healthcare services and supporting the unique needs of our military and veteran communities.

Equal Opportunity Employer:

Spectrum Healthcare Resources is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



  • Annapolis, Maryland, United States Chick-fil-A Full time

    Cashier Job Description:At Chick-fil-A, our Customer Service Representatives are the face of our company and are the first step in providing quality service and hospitality to our guests. They play a crucial role in ensuring that every customer has a positive experience.Responsibilities of a Customer Service Representative:We are looking for applicants who...


  • Annapolis, Maryland, United States Whole Foods Market IP, L.P. Full time

    Job SummaryAt Whole Foods Market, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide...


  • Annapolis, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products to our community.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...


  • Annapolis, Maryland, United States CubeSmart Full time

    About CubeSmartCubeSmart is a leading provider of self-storage solutions, offering a range of storage options to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Annapolis, Maryland, United States HEI Hotels & Resorts Full time

    Position OverviewAs a vital member of our team, the Guest Services Representative plays a crucial role in ensuring that our guests have a memorable and enjoyable experience at our hotel.Key ResponsibilitiesWelcome guests with a warm and genuine greeting upon their arrival.Assist with the check-in and check-out processes, ensuring efficiency and...


  • Annapolis, Maryland, United States General Dynamics Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at General Dynamics. As a key member of our support team, you will play a critical role in ensuring the highest level of customer satisfaction and service delivery.Key ResponsibilitiesProvide exceptional customer service via various communication channels,...


  • Annapolis, Maryland, United States Pep Boys Full time

    Job SummaryAs an Automotive Customer Service Advisor at Pep Boys, you will play a vital role in delivering exceptional customer experiences and contributing to the growth of our organization. This position requires a strong passion for customer service, a keen understanding of automotive products and services, and excellent communication skills.Key...


  • Annapolis, Maryland, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.Key ResponsibilitiesCustomer Service: Respond to...


  • Annapolis, Maryland, United States Massage Envy Franchising, LLC Full time

    About UsMassage Envy Franchising, LLC is a leading provider of massage and wellness services. We are committed to delivering an exceptional experience to our clients and supporting the growth and development of our team members.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:Luminis Health is seeking a highly skilled Customer Service Representative to join our team in providing exceptional patient access and support services. As a key member of our customer service team, you will be responsible for communicating with patients, medical staff, hospital staff, and visitors in a professional manner, providing excellent...


  • Annapolis, Maryland, United States Ferguson Enterprises, Inc. Full time

    About the RoleFerguson Enterprises, Inc. is seeking a highly skilled Customer Service Representative to join our team in a Showroom environment. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Service:...


  • Annapolis, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion. With a rich history dating back to 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.Our MissionAt Giant Food, our mission is to...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Luminis Health. As a key member of our Patient Access and Support Services department, you will be responsible for providing exceptional customer service to patients, medical staff, and hospital staff.Key Responsibilities:Communicate with patients, medical staff,...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate effectively with patients, medical...


  • Annapolis, Maryland, United States California Pizza Kitchen Full time

    Job SummaryCalifornia Pizza Kitchen is seeking a skilled Server Representative to join our team. As a Server Representative, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesPractice safe food handling procedures and maintain awareness of food allergensOperate the...


  • Annapolis, Maryland, United States hi-line Full time

    About Us:Hi-Line is a third-generation, family-owned business that's been debt-free since its inception. We are pioneers in providing top-notch inventory management solutions to businesses across various industries.Our Mission:We believe our success is rooted in the incredible people who make up our Hi-Line family. As we expand our market presence, we're...


  • Annapolis, Maryland, United States Lakeside Title Company Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Lakeside Title Company. As a Sales Representative, you will be responsible for developing and executing sales strategies to acquire new clients and grow our business.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand...


  • Annapolis, Maryland, United States Monro Muffler Brake Full time

    About the RoleThe Guest Care Specialist is a key member of our team, responsible for providing exceptional customer service and driving sales of automotive repair services and tires. As a full-time or part-time hourly position, this role is based on the needs of the business and requires a strong focus on guest satisfaction.Key ResponsibilitiesProvide a...


  • Annapolis, Maryland, United States Domino's Corporate Full time

    Job OverviewAt Domino's Corporate, we are seeking a highly motivated and customer-focused individual to join our team as a Crew Member. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring the highest quality food products are delivered to our customers.Key ResponsibilitiesCustomer Service:...


  • Annapolis, Maryland, United States Solar Energy World Full time

    **Job Summary**Solar Energy World is a leading solar company seeking an experienced Solar Sales Representative to join our team. As a top performer, you will have the opportunity to work with a dynamic and growing company in the renewable energy industry.**About Us**Solar Energy World is a premium solar panel dealer and installer, providing a complete solar...