Guest Services Representative

1 week ago


Annapolis, Maryland, United States HEI Hotels & Resorts Full time
Position Overview

As a vital member of our team, the Guest Services Representative plays a crucial role in ensuring that our guests have a memorable and enjoyable experience at our hotel.

Key Responsibilities
  • Welcome guests with a warm and genuine greeting upon their arrival.
  • Assist with the check-in and check-out processes, ensuring efficiency and satisfaction.
  • Address guest inquiries and provide information about hotel services and local attractions.
  • Maintain a professional demeanor while handling guest concerns and requests.
  • Utilize computer systems to manage reservations and guest information accurately.
Benefits

We offer a competitive compensation package, including a sign-on bonus of $300 after a specified period of employment.

Join us at HEI Hotels & Resorts and be part of a team that values exceptional service and guest satisfaction.



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