Front Office Assistant
24 hours ago
Crossroads Treatment Centers is an equal opportunity employer that values diversity and inclusivity. We are committed to creating a supportive environment for all employees and patients.
As a leading addiction treatment provider, we offer outpatient medication-assisted treatment (MAT) for patients with opioid use disorder (OUD). Our team is dedicated to supporting patients' medical and personal recoveries from substance use disorder.
We are seeking a highly motivated and customer-focused Front Office Assistant to join our team. In this role, you will be responsible for:
- Providing exceptional customer service to patients and families
- Checking in patients, receiving payments, and assisting with daily operations
- Maintaining a friendly and professional attitude towards patients
- Guiding new patients through their intake process
- Collecting urine and saliva samples for patient drug screens as needed
- Maintaining daily financial records and reports
- Coordinating with medical and clinical staff to coordinate intakes
- Providing clerical and logistical support
- Overseeing patient accounts and financial responsibilities
Requirements:
- High School Diploma or GED
- Customer service experience in a fast-paced environment
- Experience in healthcare, addiction medicine, or office administration
- Lived addiction experience is a plus
Benefits:
- Daily impact on many lives
- Excellent training for new team members
- Mileage reimbursement
- Community events promoting belonging and education
We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are passionate about making a difference in the lives of others, we encourage you to apply.
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Front Office Assistant
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