Front Office Assistant

24 hours ago


Philadelphia, Pennsylvania, United States Crossroads Treatment Centers Full time
Join Our Team as a Front Office Assistant

Crossroads Treatment Centers is an equal opportunity employer that values diversity and inclusivity. We are committed to creating a supportive environment for all employees and patients.

As a leading addiction treatment provider, we offer outpatient medication-assisted treatment (MAT) for patients with opioid use disorder (OUD). Our team is dedicated to supporting patients' medical and personal recoveries from substance use disorder.

We are seeking a highly motivated and customer-focused Front Office Assistant to join our team. In this role, you will be responsible for:

  • Providing exceptional customer service to patients and families
  • Checking in patients, receiving payments, and assisting with daily operations
  • Maintaining a friendly and professional attitude towards patients
  • Guiding new patients through their intake process
  • Collecting urine and saliva samples for patient drug screens as needed
  • Maintaining daily financial records and reports
  • Coordinating with medical and clinical staff to coordinate intakes
  • Providing clerical and logistical support
  • Overseeing patient accounts and financial responsibilities

Requirements:

  • High School Diploma or GED
  • Customer service experience in a fast-paced environment
  • Experience in healthcare, addiction medicine, or office administration
  • Lived addiction experience is a plus

Benefits:

  • Daily impact on many lives
  • Excellent training for new team members
  • Mileage reimbursement
  • Community events promoting belonging and education

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are passionate about making a difference in the lives of others, we encourage you to apply.



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