Customer Service Director

5 days ago


Charlotte, North Carolina, United States Courtyard by Marriott - Charlotte AirportBilly Graham Parkway Full time
About the Role

We are seeking an experienced Front Office Manager to join our team at Courtyard by Marriott Charlotte Airport / Billy Graham Parkway.

This is a challenging and rewarding role that requires a high level of leadership and customer service skills.

The successful candidate will have a proven track record of providing excellent customer service and leading a team to achieve results.

Key Responsibilities:

  • Leading a team of front office staff and providing guidance and support as needed.
  • Ensuring that all guest service-related tasks are handled efficiently and effectively.
  • Reviewing Guest Ledger Reports daily and ensuring that all in-house guests have appropriate payment requirements.
  • Addressing Guest Voice notifications in a timely manner.

Requirements:

  • Minimum 3 years experience in a similar role within the hospitality industry.
  • Possess excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks accordingly.

What We Offer:

  • A competitive salary range of $55,000 - $65,000 per annum.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work in a dynamic and supportive team environment.
],

  • Charlotte, North Carolina, United States Hilton Charlotte University Place Full time

    Job Title: Customer Service DirectorWe are seeking an experienced Customer Service Director to lead our front office team at Hilton Charlotte University Place. The ideal candidate will have a proven track record of delivering exceptional customer service and managing teams effectively.About the Role:The Customer Service Director will be responsible for...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    About the RoleWe are seeking an experienced professional to join our team as an Assistant Office Manager. This role will involve supporting the company's operations, maintaining office systems, and providing exceptional customer service.The ideal candidate will have a strong background in administrative procedures, financial management, and team leadership....


  • Charlotte, North Carolina, United States InVue Full time

    About This RoleWe are seeking an experienced Customer Support Director to lead our customer support team in the Americas region. In this role, you will be responsible for driving a premium customer experience and loyalty through process and people development.Key ResponsibilitiesPeople Management: Recruit, train, onboard, mentor, and develop customer support...


  • Charlotte, North Carolina, United States Varsity Tutors Full time

    About Varsity TutorsVarsity Tutors is a leading online learning platform with a mission to revolutionize education through technology. Our purpose-built platform connects learners with experts, providing unparalleled value for both parties.The Role: Senior Director of Customer LoyaltyWe are seeking a dynamic and results-driven Senior Director of Customer...


  • Charlotte, North Carolina, United States Krause Auto Group Full time

    Job SummaryThe Lube Service Director will be responsible for managing the day-to-day operations of our fast lube service department. This includes supervising staff, coordinating schedules, and ensuring efficient workflow and customer satisfaction. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track...


  • Charlotte, North Carolina, United States Northwood Ravin, LLC Full time

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Concierge Manager. This key role will be responsible for delivering exceptional resident experiences, providing personalized support, and ensuring the smooth operation of our community.About Northwood RavinNorthwood Ravin is a company dedicated to creating...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job Title: Customer Service LiaisonWe are seeking an enthusiastic individual to provide exceptional service to a specific group of hospitality customers.The ideal candidate will have strong communication and organization skills, be responsive and articulate, and possess up-to-date computer skills including Microsoft Word, Excel, and...


  • Charlotte, North Carolina, United States Johnson Service Group Full time

    Job DescriptionWe are seeking a skilled Remote Part Time Dispatcher to join our team in Charlotte, NC. This is an excellent opportunity for individuals who can work effectively in a fast-paced environment and possess strong communication skills.Key Responsibilities:Monitor and manage workflow for 350+ Service Technicians across a 3-state service...


  • Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and maintaining a clean and organized store...


  • Charlotte, North Carolina, United States The Waldinger Corporation Full time

    Seeking an experienced Service Director to lead our team of skilled technicians in the Commercial Refrigeration and Air Conditioning industry. As a seasoned professional with extensive experience in commercial HVAC, refrigeration, and ice machines, you will be responsible for supervising service technicians, providing support to the branch manager, and...


  • Charlotte, North Carolina, United States Canteen Full time

    About UsCanteen brings break time to everyone by combining food, service, and experience backed by industry-leading technology. Our solutions include markets, office coffee and snacks, unattended retail, and culinary. We are passionate about providing world-class service to our clients and customers.We are seeking an experienced Route Operations Manager to...


  • Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job OverviewWe are seeking dependable delivery drivers to join our team at Automatic Leasing Service.CompensationThe successful candidate will be paid a competitive hourly rate of $20.00, with opportunities for quarterly bonuses and retention bonuses up to $1,000.Job ResponsibilitiesAs a customer service delivery representative, you will be responsible for...


  • Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Customer Service Representative Job OpportunityWe are seeking a highly professional and dependable individual to join our team as a Customer Service Representative. This role is perfect for those who are career-oriented, outgoing, and motivated.Key Responsibilities:Basic accounting and data entry tasks will be assigned to the selected candidate.Accounts...


  • Charlotte, North Carolina, United States Brightspeed Full time

    About UsBrightspeed is a dynamic company that aspires to contemporary ways of working. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. Our HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.Job DescriptionWe're looking for a highly...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    Luxury Vehicle Service Director Job DescriptionWe are seeking an experienced Service Lane Manager to lead our luxury vehicle service department at Genesis of Charlotte.The ideal candidate will have a proven track record of delivering exceptional customer service, maintaining high levels of quality and efficiency, and inspiring teams to achieve outstanding...


  • Charlotte, North Carolina, United States City Wide Facility Solutions Full time

    **Job Summary**">We are seeking a seasoned professional to fill the role of Building Services Director in Charlotte. As a key leader in our operations team, you will be responsible for ensuring that our clients receive exceptional service while maintaining compliance with all relevant laws and regulations.About Us**">City Wide Facility Solutions is the...


  • Charlotte, North Carolina, United States Crothall Healthcare Full time

    We are seeking a highly skilled Director of Environmental Services to lead our team at Crothall Healthcare. This is an exceptional opportunity for a seasoned professional to take on a key leadership role and drive excellence in environmental services.Job SummaryThe Director of Environmental Services will be responsible for overseeing the operational needs of...


  • Charlotte, North Carolina, United States Atrium Health Full time

    Career Opportunities at Atrium HealthWe are seeking a Patient Services Director to join our team at Carolinas Medical Center. As a Patient Services Director, you will be responsible for overseeing the direct provision of patient care and assisting with daily operations, including coordination of patient care and outcomes, allocation of human and fiscal...


  • Charlotte, North Carolina, United States Morrison Healthcare Full time

    Nutrition Services Director RoleMorrison Healthcare seeks an experienced Nutrition Services Director to lead our team of Registered Dietitians. This dynamic role involves overseeing the development and implementation of comprehensive nutrition plans, ensuring compliance with regulatory standards, and driving business growth through innovation and...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    Job DescriptionAchieve exceptional results as the Service Department Operations Director at Genesis of Charlotte, a leading luxury vehicle dealership in Charlotte, North Carolina. This key role requires strong leadership skills and the ability to effectively manage a team of service advisors and technicians.Key Responsibilities:Oversee and direct a...