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Marketing and Administrative Assistant

1 month ago

Topeka, Kansas, United States Sylvan Full time
About the Role

Sylvan Learning is a leading provider of supplemental education services, serving students from pre-kindergarten to adults. With 45 years of experience, we've established a reputation for delivering positive educational results. Our team members experience the impact of their work daily, and we take pride in instilling knowledge and confidence in our customers.

Key Responsibilities
  • Provide exceptional customer service, ensuring a welcoming and professional environment for students, families, and community members.
  • Utilize center operations software to manage student schedules, maintain detailed notes, and assist the Leadership Team with center-specific tasks.
  • Support the Prometric testing center by checking in candidates, following Prometric guidelines, and maintaining a secure and organized environment.
  • Assist with marketing initiatives, including creating and distributing promotional materials, managing social media platforms, and maintaining websites for all franchise-owned Sylvan centers.
  • Perform administrative tasks, such as data entry, filing, and scanning documents, while maintaining confidentiality and adhering to company standards.
Requirements
  • Associate's or Bachelor's degree in a related field (Marketing, Communications, Business, etc.)
  • 3+ years of customer service experience
  • 1+ years of marketing experience
  • Proficiency in Microsoft Office Suite and Google Suite
  • Experience with email and text marketing platforms
  • Strong word processing, data entry, and administrative skills
  • Ability to prioritize, multitask, and work efficiently in a fast-paced environment