Client Advocate Specialist
2 weeks ago
Ace Care Management is a Uppercase Management Company licensed by the Department of Community Health to provide healthcare services through the SOURCE/EDWP waiver program.
Our Ideal Candidate:
- Has a Bachelor's Degree and at least 2 years of customer service experience, preferably in human services.
- Is compassionate and able to relate to diverse clients with various needs.
- Has strong verbal and written communication skills, as well as critical thinking and problem-solving abilities.
Key Responsibilities:
- Perform client/members oversight and management of home-bound clients/members.
- Monitor healthcare plans for members enrolled in the EDWP Elderly and Disabled Waiver Program.
- Oversee service providers and ensure they comply with the organization's healthcare plan for each member.
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