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Operations Coordinator

4 weeks ago

Norwalk, Connecticut, United States Blake Smith Staffing, LLC Full time
Job Description

Blake Smith Staffing, LLC is seeking a highly organized and detail-oriented Operations Analyst to join our team. As an Operations Analyst, you will play a critical role in ensuring the smooth execution of our distribution and receiving processes.

Key Responsibilities:
  • Execute distribution and receiving processes for incoming inventory from contract manufacturers, customers, vendors, and other shipping carriers, maintaining DHF standards using inventory management software and other SOP standards.
  • Facilitate material handling, picking, packing, and shipping of products to customers using inventory management software, including special packing requirements for various lines.
  • Manage and perform battery reconditioning cycles for devices while in inventory.
  • Perform physical inventory counts as needed.
  • Assist with the maintenance of order history for DHR by performing asset assignment, file manipulation, and scanning of documentation into the database when necessary.
  • Assist with the coordination and execution of all shipments to all shipping carriers.
  • Coordinate with the Inventory Specialist to maintain a neat and organized inventory/fulfillment area in case of random audits, following SOPs, including the breakdown and recycling of cardboard boxes and removal of garbage from common areas.
  • Assist with the RMA process through complaint SOPs, tracking of RMAs from customers through to repair at CMs, and notify the Order Processing team of the ability to ship replacement units.
  • Perform additional Operation Department tasks as assigned.
  • Maintain strict confidentiality and uphold HIPAA guidelines.
  • Assist with Order Processing from initial order receipt through shipment by processing through Fishbowl Software.