Salon Operations Manager

7 days ago


Epping, New Hampshire, United States Great Clips Full time

About the Role:

We are seeking a highly skilled and motivated Salon Operations Manager to join our team at Great Clips. As a Salon Operations Manager, you will be responsible for leading our salon team in Epping and ensuring that our customers receive exceptional service and experience.

Key Responsibilities:

  • Lead and manage a team of stylists and support staff to achieve sales and customer satisfaction goals
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Monitor and control salon operations, including inventory management, scheduling, and customer service
  • Collaborate with the salon owner to set goals, develop plans, and implement initiatives to drive business growth
  • Provide coaching and training to team members to improve their skills and performance
  • Ensure that the salon is maintained in a clean and organized manner, meeting company standards

Requirements:

  • 2+ years of experience in a salon management or leadership role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Cosmetology and/or barber license (licensing requirements vary by state/province)

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays

Why Join Great Clips?

At Great Clips, we are committed to providing our customers with exceptional service and a great experience. We are a locally-owned family business that values our employees and provides opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about the salon industry, we encourage you to apply for this exciting opportunity.



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