Installation Specialist

4 hours ago


Alexandria, Virginia, United States Leidos Full time
Job Summary

Leidos is seeking an experienced Installation Technician to join our team in a large enterprise IT contract. The successful candidate will lead the team responsible for end-user technology refresh installation support of existing hardware, software, system configurations, and new system initiatives.

Key Responsibilities
  • Manage installation, configuration, decommission, and support of customer end-user devices.
  • Lead a team of installation technicians, mentoring and guiding junior team members as needed.
  • Oversee personnel and project management coordination during site installs, ensuring timely and efficient project delivery.
  • Provide technical solutions to a wide range of difficult problems, including installation and troubleshooting support for desktops, printers, monitors, KVMs, phones, and scanners.
  • Ensure great cable management and deploy a wide variety of new hardware, software, and upgrades of existing installations.
  • Confirm required security posture on all network equipment in accordance with DoD and local command mandates and requirements.
  • Prepare and maintain documentation for processes and procedures related to computer systems and operations.
  • Schedule installs without interrupting business workflow, comprehend, implement, and follow processes in accordance with current policies and procedures.
Requirements
  • Must be able to work independently as the primary customer interface, manage time effectively, prioritize problems, and reporting.
  • Strong verbal and written communication skills to effectively interface with military officials, managers, and technical teammates across multiple areas.
  • Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
  • Expert knowledge of IT and network security best practices and protocols and ability to apply advanced technical principles, theories, and concepts.
  • Candidate must meet DoD IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).
Education and Clearance

Bachelor's degree with 6 years of relevant experience, Masters degree with 4 years. Education equivalency of Associate's with 8 years of related experience or High School Diploma with 10 years of related experience can be used in lieu of Bachelor's degree.

US Citizenship is required. TS/SCI with Poly required for Position or TS/SCI and willingness to obtain and maintain a poly.

Travel

Up to 50% worldwide, majority in continental U.S.



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